E-Commerce Manager Category - Myprotein
E-Commerce Manager Category - Myprotein
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Salary Not Disclosed
1 Vacancy
Job Description
About THG
We are THG a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC Myprotein ESPA Perricone MD and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
With us youll go further faster. What are you waiting for
Role: Ecommerce Manager Category
Reporting to: Head of Ecommerce
Brand: Myprotein
Location: THG HQ Manchester (WA15 0AF) Fully Office Based
THG Nutrition:
THG Nutrition is home to some of the best loved and most trusted names in wellbeing and nutrition including Myprotein the worlds largest online sports nutrition brand and its family of brands Myvegan Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more.
Role Overview
As the Ecommerce Category Manager you will be responsible for driving the online commercial success of multiple product categories within the Myprotein portfolio including Clothing Vitamins Bars Foods Snacks (BFS) Hydration and Core Nutrition. You will optimise the ecommerce strategy for these categories ensuring commercial growth and customer engagement across global markets.
Key Responsibilities
Category Performance & Strategy
- Develop and implement category strategies to maximise online sales market share and profitability.
- Analyse internal insights (sales data pricing trends site metrics) to make datadriven decisions that optimise category performance.
- Identify category growth opportunities leveraging global and regional insights to tailor strategies for each market.
- Conduct frequent site audits to ensure optimal customer experience (CX) and category visibility.
Market & Competitor Analysis
- Monitor external market trends including competitor pricing innovation and emerging category trends.
- Leverage insights to develop category plans and influence product launches pricing and promotional strategies.
- Collaborate with the Brand & Marketing teams to align product positioning with industry trends and customer demand.
Pricing & Promotion Optimisation
- Own the pricing strategy for assigned categories ensuring profitability while remaining competitive in each market.
- Work closely with country managers to optimise pricing across Myprotein sites balancing growth and margin targets.
- Develop and implement promotional plans working with digital marketing teams to drive customer acquisition and retention.
CrossFunctional Collaboration
- Partner with supply chain & production teams to ensure optimal stock availability across all international warehouses.
- Collaborate with procurement finance & logistics to improve cost efficiencies and bottomline profitability.
- Support senior stakeholders in optimising locale mix reducing cost prices and managing discount strategies.
- Work closely with customer service teams to address categoryspecific customer concerns ensuring a customercentric approach to category management.
Performance Tracking & Reporting
- Establish and maintain reporting processes to track category performance at a territory level.
- Present insights and strategic recommendations to senior leadership and key stakeholders.
- Continuously monitor key performance indicators (KPIs) and adjust strategies accordingly to drive category success.
What Were Looking For
- Proven experience in Ecommerce Category Management or Digital Trading ideally within retail FMCG or nutrition sectors.
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Commercial mindset with experience in pricing promotion and margin optimisation.
- Ability to build strong crossfunctional relationships and influence stakeholders across marketing finance supply chain and country teams.
- Detailoriented with a strong understanding of customer experience (CX) and ecommerce best practices.
- Proficiency in analytics tools (e.g. BI platforms i.e. Tableau and ecommerce platforms.
- Strong organisational and communication skills with the ability to manage multiple priorities.
- Proficiency in SQL would be desirable as well but not essential
What We Offer
Benefits:
Career Development
- Access bespoke development programmes that have been designed and developed by our inhouse L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industryleading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Dont want to work on your birthday We dont either! Enjoy your day off on us!
- Enhanced maternity and paternity pay depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12months.
Wellbeing Support
- Access facetoface and virtual appointments with our inhouse GP.
- Access our inhouse CBT therapist.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- Stateoftheart onsite gym.
- Access to our onsite physio.
Other Perks
- Save up to 12 on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50 staff discount on THG brands.
- Onsite staff shop.
- Access to onsite barber.
- Know someone who would be perfect for THG Refer them and get up to 1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service
THG is proud to be a Disability Confident Committed employer. If you are invited to interview please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you havent heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Required Experience:
Manager
Employment Type
Full Time
