Police Records Technician
Police Records Technician
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Job Description
Description
Interested in law enforcement but want to work in an office setting
The Records Unit is seeking a team member to play a vital role in police records management.
Respect Courage Integrity ServiceTHE JOB:
You will be part of a team of people who work to ensure law enforcement cases are processed effectively. This position provides customer service to the public at the front counter and by phone answering a wide and interesting variety of questions. In addition it supports Juneau Police Department operations through document processing releasing reports and FBI Uniform Crime Reporting.
This position works regular business hours and does not typically require shift work.
WE ARE LOOKING FOR:
A friendly patient and observant person who can balance customer service and processing tickets court paperwork and law enforcement forms and documents.It is important to have the interpersonal skills to communicate effectively with a diverse range of customers. The ideal candidate maintains the strictest confidence while handling sensitive documents and information.
WORK HOURS & LOCATION
The Records Unit provides essential support to operational units of the police department and staffs the publicfacing front window of the police department Monday through Friday between 8:00 AM 4:30 PM excluding observed holidays.
Records Technicians work within the Records Unit on the first floor of the police department on Alaway Avenue in the Lemon Creek area conveniently located between downtown and the valley.
There is plenty of free parking in our secure parking lot just steps away from the building. JPD employees are eligible for membership in the Fitness Fund providing access to an onsite gym and workout equipment 24 hours a day.
Typical Responsibilities
In this position you will be responsible for both clerical and technical work such as data entry filing answering phones providing customer service conducting routine and complex redactions of information in documents audio and video files releasing information to the public justice partners and private companies. This position will learn to perform coding and classification of crime data in the JPD Records Management System which is then submitted to the State and Federal government via the National Incident Based Reporting System.
Records work involves the systematic receipt storage release disposal and security of all documentation related to police records. You will play a vital role in helping to maintain the integrity of all records with established standards policies procedures and departmental guidelines.
Minimum Qualifications
Education: High school diploma GED or equivalent.
Experience: Six 6 months of work experience in a law enforcement office or clerical work using specialized databases or processing legal documents.
License: Valid Alaska Drivers License at time of appointment and for continued employment.
Supplemental Information
NOTE: As part of the selection process applicants are subject to a background investigation pursuant to AS 12.62 and 13 AAC 68.215 that includes a criminal background review fingerprinting* investigative review psychological exam and receipt of verified negative results of preemployment testing for controlled substances (this includes: new hires short term temp long term temp transfers from another CBJ department or former JPD employees who have been separated from JPD employment for more than 30 days). All information provided by the applicant will be verified. Applicants who materially misrepresent any information provided in the employment process will be excluded from further consideration or dismissed if already employed.
* Required for new hires only
APSIN Notice:This position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction or who may be a fugitive from justice. Additionally security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.
Use: Although usage is legal in Alaska such drug use is not federally legal nor is its use allowed per departmental policy. Furthermore an applicant with use within the past six 6 months will be automatically disqualified.
HIRING MANAGER CONTACT INFO
Patti Rumfelt Recruitment Coordinator
SUPERVISOR CONTACT INFORMATION
Mareta Records Specialist/Supervisor
This position is open until filled. We have one vacancy to fill. The first review of applications will occur on 4/11/2025 and then every 2 weeks thereafter. If you have applied after the vacant position is filled you will be notified. We encourage all applicants who are interested in this position to apply in a timely fashion.
Please read the below information carefully to ensure your application submission meets all submittal requirements.
Education
If you are using education to meet the minimum qualifications you must document your education in your application and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications you must document your work experience in the application.If your application does not support minimum qualifications you may not advance to the interview and selection phase of the recruitment.
NOTE:Attaching a resume or curriculum vitae is not an alternative to filling out the application in its see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
Application Assistance
For questions regarding application submission or system operation errors please visit: your question is not answered in the FAQ you may contact the Department of Human Resources & Risk Management ator
For applicant password assistance please visit:
StatementThe City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callor TTY: Alaska Relay 711 oror correspond with the Department of Human Resources & Risk Management at or 155 Heritage Way Juneau AK 99801. The City and Borough of Juneau is an equal opportunity employer.
Required Experience:
IC
Employment Type
Full-Time
