Pre-Sales Technical Consultant - Indigo PageWide

Description

The HP Graphics Experience Center in Barcelona is a vital player in HPs sales strategy and connects experts with customers to understand their needs and present the latest endtoend Graphic Arts solutions.

The HP Graphics Experience Center in Barcelona connects Specialists with customers to understand their needs and present the latest endtoend Graphic Arts solutions.

In your role as a presales press specialist you will be sharing expertise and practical knowledge of HPs Graphics Solutions Business technology and product portfolio to PSPs brands marketing agencies and convertors to highlight the power and added value of HPs digital printing solutions. Youll be the technical focal and reference point for any questions related to medias printing Primers HP Indigo technology and finishing towards customers as well as inside the HP organization.

Your understanding of the printing market will help to develop new applications and drive the transformation from conventional to digital printing.

If youre passionate in the print market you will play an essential role in the success of our business by developing strategies for optimal results.

Roles and Responsibilities

• Thorough understanding of printing principles theories and concepts
• Perform facetoface and/or virtual product presentations to customers
• Total customer experience deployment: ensure that all customers have a pleasant experience visiting and working with the Experience Center employees.
• Take endtoend ownership of Sample Request (preparation printing finishing shipping reporting)
• Operate printing equipment.
• Finish jobs with the adequate finishing equipment.
• Report each activity related to customers
• Be a digital print reference and show finishing and media expertise.
• Work under own initiative and take ownership of issues ensuring best in class support to partners and customers.
• Contribute to process improvement and deploy new set processes for performance improvements.
• Apply developed subject matter knowledge to solve complex business issues and recommend appropriate alternative solutions.
• Adhere to 5S standards for machine and workplace maintenance
• Adhere to the Companys Quality and Business Processes.
• Case study and sample catalogue knowledge.
• Contribute to EMEA sales objectives by constant improvement of customer experience in order to ensure business growth.

Qualifications

• University degree or professional studies in Graphics.
• At least 5 years experience in the Printing industry
• Customer focused
• Very high communication and presentation skills are a must
• High ability to learn with a problemsolving attitude
• Quality driven and selfmotivated
• Proven handson experience in digital and/or traditional printing (Offset Flexo Gravure ABG Digicon Series 3
• Strong knowledge of finishing solutions and media.
• Experience with priming and varnishing processes and equipment
• Knowledge of Digital Embellishment
• Sound knowledge of digital and traditional graphic industry.
• Color management skills is a plus.
• Basic knowledge in DTP (Adobe CC).
• Team player and stress resistant.
• Fluency in English and another main European language is mandatory any other languages will be considered a plus.
• Willing to travel for EMEA Trade shows and customer visits.

Experience our benefits:

Being part of HP means access to an international community with lots of growth opportunities within the company professional development resources networking opportunities while enjoying in a great atmosphere making an impact.

Health & Life insurance.

Lunch at reduced prices at our canteen/ ticket restaurant vouchers.

HP product discounts.

Flex optimization program: Kindergarten tickets public transportation tickets.

Diverse continued internal growth and career opportunities. Including HPs own learning platform and LinkedIn Learning.

Women Pride Young employees Multicultural Sustainability and Disability! Just a few of our fantastic global business networks you can get involved with locally.

We also dedicate time and resources to contribute with our community through Corporate Volunteering activities including our onsite HP Charity day

Our HP Barcelona campus in Sant Cugat del Valls is an inspiring diverse and inclusive venue to meet engage and cocreate with your colleagues from all over the world: flexible work collaborative spaces sports and leisure areas (gym tennis court pingpong soccer field or a basketball court).

Sounds like you Please apply and lets talk!

Sales & Services entity (ES11

Job

Schedule

Shift

Travel

Relocation

Equal Opportunity Employer (EEO)

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement