Service BDC Call Center Agent
Service BDC Call Center Agent
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
Service BDC Call Center Agent
Join one of theTennesseans Top Workplaces of Middle Tennessee (for over 5 years) where we believe happy employees make happy customers! We are growing and want you to grow with us too!
Job Description
Toyota of Cool Springs is seeking a wellspoken friendly and customercentric call center agent.
SUMMARY
Provide truly exceptional customer service in a fast paced workenvironmentat a high volume dealership.
Responsibilities
- Answers incoming callspromptly and professionally
- Obtains customer and vehicle information
- Creates appointments for vehicle maintenance service and recalls
- Makes outbound calls to existing customers to followup on recent service and schedule next appointments
Qualifications
- Positive attitude
- Wellspoken with previous call center/receptionist experience
- Proficiency with computers
- Must be able to multitask
- Must be a solutionoriented problem solver
- Customer Satisfaction focused
What We Offer
- Base pay $17/hour plus commissions and bonus guaranteed minimum of at least $19.50/hour
- 401(k) Savings Plan with EmployerMatch
- Medical Insurance
- Dental Plan
- Vision Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Paid Vacation
- 5Day Work Week
- Locally Owned
- We promote from within
Required Experience:
Unclear Seniority
Employment Type
Full-Time
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