Contracted Integration Organizational Effectiveness Manager
Contracted Integration Organizational Effectiveness Manager
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System Requirements
Comprehensive Benefits
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An Equal Opportunity / Affirmative Action Employer.Females minorities veterans and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race religion color sex gender identity or expression sexual orientation age disability national origin veteran status or any other basis covered by appropriate law. Research suggests that qualified women Black Indigenous and Persons of Color (BIPOC)may selfselect out of opportunities if they dont meet 100 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
The Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves where collaboration innovation and connections are key to realizing our mission that all children youth and families thrive socially academically and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.
This is a contract position funded through June 27 2026. The analyst will work a hybrid schedule with a mix of remote and inoffice work at the EEC offices in Boston with other possible meetings in the Boston area or around the state as needed.
Please note that pursuant to Massachusetts general law contracted employees are not paid for the eleven scheduled holidays do not receive any paid vacation personal leave benefits or contribute to the state retirement system or social security. As a state contracted employee you must participate in direct deposit and contribute towards the Commonwealth of Massachusetts state alternate retirement plan (OBRA Plan).
The Department of Early Education and Care (EEC) is currently undergoing a major modernization of its technology systems including recently procuring vendors to develop two new externallyfacing portals one for families and one for educators as well as developing a new Learning Management System (LMS). To ensure crossdivisional alignment engagement and integration in the delivery and of these systems as well as enhancements to legacy systems EEC seeks a dynamic organized and proven leader to serve as the Contracted Integration & Organizational Effectiveness Manager.
The Manager will work closely with each of the key internal stakeholders in the development of these new technology solutions including EECs Product Fiscal Project Management and Policy teams specifically the divisional leads in each of these subjects. The Integration & Organizational Effectiveness Manager will serve as the lead point of contact to coordinate priorities and efforts among EECs teams balancing a variety of needs and interests of seniorlevel staff at the agency and requiring a strong background in managing highlevel thought leaders to implement complex initiatives. The Manager will also work closely with programmatic staff and subject matter experts to identify key system design requirements and implications for policy and procedural changes related to both the new technology solutions as well as legacy systems. The Manager will act as a key liaison as needed to other Commonwealth partners related to these efforts specifically the Executive Office of Education (EOE) the Executive Office of Technology and Security Services (EOTSS) and other external stakeholders.
Due to the highprofile nature of this work and the level of crossdivisional leadership support needed to actualize the implementation of these key systems the Manager must have strong project management skills and the ability to prioritize work of multiple complex teams.
The position will work within the Commissioners Office and report to the Chief of Staff and will work closely with Deputy Commissioners as peers.
Detailed Explanation of Duties Responsibilities & Deliverables:
- Manage relationships with internal and external stakeholders and vendors
- Ensure alignment with system requirements policy and design in the and delivery of new and legacy technology solutions
- Establish performance metrics and hold project teams accountable to deadlines and deliverables
- Support contract managers in reviewing vendor contracts and billing
- Work closely with the Chief Product Officer and Product owners to facilitate access to subject matter experts and interpret policy and procedures to be built into new systems and to inform legacy system enhancements
- Identify training needs on new systems and work closely with new Director of Learning Training and Development to support training delivery
- Act as a liaison and coordinator with state agency and other external partners to ensure timely communication resolution of issues and collaborative problem solving
- Coordination across the Department and represent EEC in Secretariatelevel conversations related to integrated eligibility
- Identify areas where the organization can improve processes workflows and operations to increase overall efficiency and productivity
- Continuously track the success of integration initiatives and organizational effectiveness efforts making adjustments as needed to improve outcomes
- Provide any other role or function as identified to assist with EEC modernization efforts
Preferred Qualifications:
- Experience working with state agencies and partners
- Proven record of leading complex project teams involving information technology policy and finance
- Experience in vendor management
- Strong proficiency in project management skills and approaches to support project that best adheres to project timelines and manages resources and teams efficiently
- Experienced in the development of clear actionable and timely business requirements for ITrelated projects
- Demonstrated experience in supporting change management activities associated with projects
- Understanding of state fiscal compliance procurement processes and billing
- Understanding of the rules and regulations governing the Department of Early Education and Care
- Working knowledge of public sector information technology systems multistate knowledge is a bonus
- Knowledge of and experience with humancentered design principles and processes
- Expert knowledge of regulations and regulatory compliance for public agencies
- Experience working within project management structures and with product teams
- Ability to communicate with and build strong relationships and trust across teams including those of a technical nature
Travel may be required for this position.
Questions regarding this position or the application process should be directed to .
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Required Experience:
Manager
Employment Type
Full-Time
