Medical Dental Vision Insurance with employer contributions
Monday to Friday schedule
Company provided EAP (Employee Assistance Program)
This role is required to sit in Eastern Time or Central Time zones.
Not hiring in the following states: NY TX PA DC MA CT ME VT CO MT CA To qualify for the fully remote position the applicant must be more than 90 miles from any NSB location.
National Service Bureau (NSB) is looking for experienced Collections Specialists to join our team. NSB is a family owned People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are selfmotivated accountable and engaged in personal growth.
Subrogation Agent Essential Job Functions:
Communicate via phone with people with all backgrounds and personalities
Make outbound calls 75/day)
Utilize software to note accounts and communicate with insurance companies
Negotiate and lead conversations to recover the highest balances for our clients
Communicate with team members to coordinate on accounts
Document accounts with proper notes to ensure quick communication
Adhere to company policies and procedures
Subrogation Agent Job Requirements:
Meet the collector target metrics
At least 4 years of collections experience
Secure home office consisting of:
Dedicated highspeed Internet (Cable DSL Fiber) with access via a hardwired connection (not wifi)
Internet speed required to be at 100 Mbps down 10 Mbps up and Latency of 100 ms or below
Dedicated space where others cannot hear voice conversations is free from background noise and other distractions (ex. Office space extra bedroom etc.
Clear and professional backdrop
Strong ability for empathy
High level of professionalism
Great communication skills
Ability to stay motivated and positive
Attention to detail
Experience with time management
Computer and typing skills
Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
NSB has a training programthat you will be enrolled in on your first day. This training is designed to hone your current skills by providing the knowledge and experience necessary to be successful in the role. You will learn about the Subrogation industry expectations specific job skills and more. Our experienced Training Manager and Management Team provide classroom instruction interactive learning and guidance throughout training with a focus on building upon your existing skills and reinforcing industry specific knowledge.
NSB Core Values:
Follow Through
Be Engaged
Think First
Be Respectful
Be Accountable
NSB Culture & Environment:
Diverse and friendly team
Emphasis on work/life balance
No nights/weekends
Positive environment
Performancebased incentives
Advancement opportunities
We are passionate about giving our team members the ability to control their income. You will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the industry with the top 10 of collectors earning over $100000 annually.
We are excited for you to join us!
To stay up to date on our latest postings we invite you to: Like us on FaceBook: us on LinkedIn: our careers page: is a remote position.
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