Customer Service Representative
Customer Service Representative
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Job Description
Golds Gym University Market Place is hiring a part time Customer Service Associate
Are you an outgoing people oriented individual If yes we want to hear from you!
Golds Gym has been a leader in excellence for over 45 years with over 700 locations worldwide! At Golds we are committed to helping people find their inner strength and reach their goals. We offer the whole experience with diverse group class schedules as well as the latest in cardio and strength training equipment. We pride ourselves not only on having the equipment necessary for people to reach their goals but also the support from our entire staff. At Golds Gym you become part of a tradition of commitment and excellence that has helped millions accomplish their goals and dreams.
Job Description:
Customer Service Representatives (CSRs)greet and direct members guests and staff as they enter the gym. CSRsprovide assistance to members addressing any inquiries regarding gym operations and policies. Additionally CSRs perform the following administrative tasks:
- Greet members and guests promptly enthusiastically and with a smile to create a friendly positive entrance into the gym.
- Monitor checkins to identify delinquent accounts.
- Open the Gym at 6am weekdays and 7am on weekends minimum twice a week
- Register all guests into the gym using proper registration procedures.
- Ensure that guests and appointments are directed to the appropriate employee/department in a prompt professional manner.
- Answer phone in a professional and courteous manner.
- Respond immediately to member requests inquiries and concerns.
- Process retail and concession sales.
Job Qualifications:
- High school diploma required
- Excellent customer service skills
- Ability to communicate effectively with both staff and members
- Ability to multitask
- Knowledge of basic cash processing procedures
- Functional computer skills
We look forward to hearing from you!
What started out in 1965 as a small gym in Venice Beach California has since become the most wellknown and traditional fitness company in the world Golds Gym. Over the last 55 years Golds Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger Lou Ferrigno and Franco Columbu worked out at the original Golds Gym which went on to become the most legendary gym in the world. In the fitness industry the brand enjoys cult status and universal appeal with 96 aided brand awareness.
We attribute much of our success to our company culture. Were downtoearth reliable and entrepreneurial but also enthusiastic collaborative and creative.
If this feels like you we cant wait to get your application!
Required Experience:
Unclear Seniority
Employment Type
Part-Time
