Tech Support Representative 100 Remote in Alabama
Tech Support Representative 100 Remote in Alabama
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Up to $19/HR
Are you a tech savvy problem solver with excellent communication skills We are hiring Tech Support Associateswho will handle incoming calls from customers who need a technical issue resolved and will include helping customers with questions on their wireless bill plan or coverage needs.You can expect toprovide maintenance for wireless deviceshelpcustomers diagnose technical issues over the phone then walk them through stepbystep instructions totroubleshoot the problem.This fulltime role is 100 remote and offers paid training health benefits for you & your family opportunity for professional growth and many more employer perks. You must possess a positive personality with a desire to understand concerns build trust and position solutions with every customer.InterestedAPPLY TODAY!
RESPONSIBILITIES:
Actively Listen to Customers to Understand Concerns
Provide Maintenance for Wireless Devices
Help customers diagnose Technical Issues
Identify & Position new Solutions That Align with their Needs
Navigate Through Multiple Computer Applications with Speed & Accuracy
Analyzing customers account and making recommendations based on findings that add value to a product and/or service
WORK AT HOME REQUIREMENTS:
High Speed Internet With At Least 10 Mbps Download Speed (No Satellite)
Must Live in: WY to apply to this requisition (If you live in AL AR FL GA ID IN KY MS NC OK SC TX UT or VA please find the same opportunity under those state specific requisitions to apply.
Quiet Secured Workspace
A USB Wired Headset with Noise Canceling Microphone
Equipment Provided
ADDITIONAL REQUIREMENTS:
18 Years & High School Diploma/GED
Customer Focused Personality and a Desire to Help People
High Computer Proficiency and Overall Technical Knowledge
Professional Positive Attitude & Courteous Telephone Etiquette
Must be availableto work 1 weekend day (Saturday or Sunday)
BENEFITS & PERKS:
Up to $19/hr
Overtime Available
Access Up To 50 Of Your Pay Immediately After Your Shift
Health Insurance (Medical Dental Vision)& Other Benefits
Pet Insurance
Paid Virtual Training
Flexible Remote Work Environment
Opportunity for Professional Development
About Continuum Global Solutions LLC
Continuum Global Solutions customer care services and call centers have been embraced by top companies worldwide. The companys Fortune500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice chat email and social technologies. Continuum has more than 16000 employees in major international markets and serves tier1 clients across multiple industry verticals. More information can be found atwww.continuumgbl.
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity sex marital status sexual orientation disability military/veteran status citizenship status genetic information or any other characteristic protected by applicable federal state or local laws.
Continuum recruiting correspondence will always come from a talent acquisition representative with an official@continuumgblemail address addition our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
