Release of Information Specialist
Release of Information Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
These duties are to be performed in a highly confidential manner in accordance with the mission values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care service and kindness toward all patients staff physicians volunteers and guests.
- Processing all release of information (ROI) requests specifically medical record and billing requests in a timely and efficient manner.
- Ensure accuracy and provide clients with the highest quality product and customer service at all times
- Safeguard and protect the patients right to privacy by ensuring that only authorized individuals have access to the patients medical information and that all releases of information are compliant with the request authorization hospital policy and state and federal laws to includeHIPAAregulations.
- Prepares and processes requests for copies of medical records or other documents from patients attorneys insurance companies and other parties involved in legal cases involving patients
- Engages in direct customer service when applicable and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the hospital.
- Collaborates with the team leader supervisor manager and other members of the department to promote a harmonious work environment.
- High School Diploma orGEDrequired
- A minimum of an associates degree in healthcare related discipline desired
- Knowledge experience and/or training in accurate data entry office equipment and procedures required; related experience healthcare environment is preferred
- Ability to perform teamoriented job tasks with a conscientious awareness of detail and accuracy; effective organizational skills; ability to multitask effectively
- Strong customer service skills
- Effective communication skills (verbal and written)
- Ability to know understand and apply Release of Information standards policy and procedures and state and federalHIPAAregulations
- Ability to read and comprehend simple healthcare terminology
- Problem solving and critical thinking skills
- Must be able to speak read and write English; second language abilities a plus
- Competent use of email fax machines copiers
- Paid Sick Time effective 90 days after employment
- Paid Vacation Time effective 90 days after employment
- Health vision & dental benefits eligible at 30 days following the 1st of the following month
- Short and longterm disability and basic life insurance after 30 days of employment
Required Experience:
Unclear Seniority
Employment Type
Full Time
