Site Reliability Engineer
Site Reliability Engineer
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$ 110432 - 161967
1 Vacancy
Job Description
Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identitycentric security solutions serving over 150 countries with cuttingedge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
Position Overview:The Instant Financial Issuance (IFI) Cloud Service includes a wide array of components including web services application servers and databases hosted in a Hybrid cloud environment. The Site Reliability Engineer (SRE) will be responsible for ensuring that the SaaS platform is reliable available and performant as well as scalable secure and costeffective. Ultimately the individual will be responsible for the functional management of all the IFIaaS cloud environments applications networks scoping projects and the resolution of application and network issues.
Responsibilities:
Monitor system issues using various metrics such as uptime latency error rate throughput and availability
Deploy and maintain monitoring and oncall tools i.e.: Splunk Prometheus Grafana PagerDuty Datadog etc.
Create strategies to detect issues such as setting up alerts dashboards and health checks
Address issues as they arise using troubleshooting techniques root cause analysis and incident management.
Design systems to troubleshoot automatically using selfhealing mechanisms such as autoscaling load balancing and failover mitigation run books
Collaborate with development teams and other stakeholders to identify potential risks such as security vulnerabilities performance bottlenecks deployment issues or configuration errors
implement various risk mitigation strategies such as patching backup redundancy encryption or testing
Design build and maintain robust infrastructure built on Azure and AWS leveraging native cloud technologies i.e. AKS EKS managed SQL Mongo etc.
Define and follow a clear incident response process which includes roles responsibilities escalation communication and resolution
Use automation and orchestration tools to speed up the recovery process such as restoring backups rolling back changes or deploying fixes
Design implement and maintain robust CI/CD pipelines to automate software delivery process
Automate configuration management tasks across multiple servers in Hybrid cloud environments using tools like Ansible Terraform etc.
Define IaC to provision and manage cloud resources in Hybrid environments (Azure AWS OnPrem) including complete lifecycle management scaling and decommissioning.
Implement best practices and standards to prevent or reduce the occurrence of emergencies such as code reviews testing and monitoring.
Implement and support a hybrid cloud environment in Microsoft Azure and onpremise
Update incident response run Books automation and create new templates as required
Manage activities with complete integrity and in accordance with the organizations policies systems practices and programs
Collaborate with product teams and other teams to understand the user needs expectations and satisfaction.
Learn from incidents and postmortems and implement the action items to prevent recurrence or improve response.
Suggest and implement new solutions and technologies to enhance the system and the service such as optimization automation or innovation.
Provide afterhours support for production issues on rotational basis with other team members to ensure system availability 24/7/365.
Basic Qualifications:
Bachelors Degree in Computer Science Software Engineering or equivalent combination of education and experience
5 years of related experience as a Software Engineer DevOps Engineer Site Reliability Engineer or a role in similar capacity
Extensive experience working with enterprise level microservices applications including deployment and maintenance of the applications in distributed environments.
Demonstrated handson experience and expertise with DevOps tooling (Ansible Terraform Jenkins Octopus deploy etc. networks network security highlevel managerial skills
InDepth handson experience with onprem and cloud compute storage and networking solutions (vmWare NetApp Azure AWS etc)
Where you will be: This role is hybrid requiring three days a week inoffice at our offices in Ottawa Canada or Denver CO as specified in the job description. At Entrust we have a distributed workforce.
About Entrust:
Entrust keeps the world moving safely by enabling trusted identities payments and data protection around the globe. Today more than ever people demand seamless secure experiences whether theyre crossing borders making a purchase or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions its no wonder the worlds most entrusted organizations trust us.
For more information visit www.entrust. Follow us on LinkedIn Facebook Instagram and YouTube
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
Updated 9/14/2020
NO AGENCIES NO RELOCATION
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At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learningforward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or onsite we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
For more information visit www.entrust. Follow us on LinkedIn Facebook Instagram and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $110432$161967 per year (in the primary posting location). Actual compensation will be determined based on geographic location education skills and experience. This position is also eligible for the companys discretionary annual incentive plan. In addition to your pay Entrust offers eligible colleagues and their dependents comprehensive health and wellbeing programs which include medical vision dental a generous 401(k) matching contribution life and disability insurance mental health coaching virtual fitness programs paid personal time off plus 12 paid holidays parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end suspend or amend any of its plans at any time in whole or in part.
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Grace RusingizaEmployment Type
Full-Time
