Dont Touch

Dont Touch

Oneco

Posted on : 05-04-2025

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1 Vacancy

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Job Location

Burlingame, CA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 05-04-2025

Job Description

Description

CURRICULUM VITAE

Kwiatkowska Magdalena

Warsaw Poland

Email: emailprotected

WORK EXPERIENCE

POLAND POLKOMTEL (FINANCIAL DEPARTMENT OCTOBER 2013 PRESENT

Business Analysis and Reporting Specilist

Reporting tracking and analyzing data

Preparing recommendation for General Management

Creating solutionsforbusinessusersandunderstand theirneeds

Improving and automating recurring reports

Preparing business cases for products commissions

Accounting commissions and bonuses

Cooperation with Departments (HR IT Sales Operations)

POLKOMTEL (MARKETING DEPARTMENT MARCH 2012 SEMPTEMBER 2013

Sales support specialist

Creating motivation programs for employees

Preparing business cases for products commissions

Analyzing sales financial reports (usage and customer opportunity) or input/

recommendations into customer targeting including rules and prioritisations

Development and implementation CRM applications

Cooperation with Departments (Financial IT Sales HR Operations)

^:POLKOMTEL(OPERATIONSDEPARTMENT)AUGUST2011FEBRUARY2012

Process Development Junior Specialist

Modifying service processes in the Call Center

Development and implementation tools and applications for Call Center

Analyse userrequirementsdesigntestandoptimizeapplications

Managing internal website content

Interpreting and creating standards and procedures

Cooperation with ITandHRDepartments

POLKOMTEL (OPERATIONS DEPARTMENT) JANUARY 2010 JULY 2011

Knowledge Management and Communication Junior Specialist

Preparing articles and descriptions for Call Center staff on an internal website.

Creating diagrams and scenarios calls

Training CallCenterstaffCreatingeLearningcourses

Supporting Call Center Consultants

Cooperation with Marketing Department

POLKOMTEL (OPERATIONS DEPARTMENT) JUNE 2007 DECEMBER 2009

Call Center Concultant

answering inbound calls

Experience in analyzing large amounts of data (databases MS SQL Teradata 14

Skills invisualizationdatainExcelTableau.

Proficient in the use of Microsoft Office tools

Good knowledge ofVisioMSProjectTableau

Practical knowledgeofSharepointHTML C#AdobePremier proPhotoshop

Knowledge of CRM solutions

Language skills:

English intermediate

French intermediate

EBUSINESS MANAGEMENTSEPTEMBER2011SEPTEMBER2013

University of WarsawMasters degree in Web Analytics

LAW AND ADMINISTRATIONSEPTEMBER2007SEPTEMBER2010

University of WarsawBachelors degree in Labour law

New TechnologiesTravels WebsiteUsabilityHistoryMusicSportbridge

swimming XC skiing) Creation words images soundes

Job Description

Employment Type

Full-Time

Company Industry

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About Company

Oneco

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