Weekend Night Auditor
Weekend Night Auditor
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Salary Not Disclosed
1 Vacancy
Job Description
***Prior Hospitality experience is PREFERRED***
We have immediate openings for experienced Night Auditors.
Prior Best Westernor Visual Matrixexperience a plus!
Must be able to work AM PM and Night shifts with weekends and holidays.
Job Purpose:To perform in a pleasant professional and efficient manner a combination of duties mainly related but not limited to checkin and checkout of guests which contributes to an overall positive experience.
Job Responsibilities:
- Greet register and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate without announcing room numbers.
- Answer inquiries pertaining to hotel services registration of guests and shopping dining entertainment and travel directions.
- Keep records of room availability and guests accounts. May make confirm and cancel reservations for guests.
- Compute bill collects payment and makes change for guests. May post charges such as room food liquor or telephone by hand or machine.
- Datestamp sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone fax and switchboard.
- Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies.
- Take the initiative to greet guests in a friendly and warm manner.
- If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor (b) assign work and ensure proper performance of assigned employees.
- May make restaurant transportation or entertainment reservations for guests; may deposit guests valuables in hotel safe or safedeposit box; may order complimentary flowers or champagne for special guests.
- Other duties as assigned.
Job Skills:
- Speak clearly and listen carefully.
- Use personal judgment and specialized knowledge to give information to people.
- Communicate well with many different kinds of people.
- Change easily and frequently from one activity to another such as from typing to interviewing to searching in a directory to using a telephone.
- Use eyes hands and fingers accurately while operating a switchboard or computer keyboard.
Job Qualifications:
Education: HS Diploma or equivalent.
Experience: Minimum 3 months hospitality general office accounts receivable or customer service experience.
We are an Equal Opportunity Employer that considers applicants without regard to race sex religion national origin disabilityor protected veteran status.
Employment Type
Full-Time
