Chef de Projets Transport - HF
Chef de Projets Transport - HF
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Job Description
The primary objective of the role is to provide technical account ownership as the primary product/solution expert and interface for the prospect or customer. The role combines presales and solution consulting activity with some postsales activity working with the Sales Account Manager and Head of BU as part of a highperformance sales and account management team.
For every opportunity that he/she handles directly the candidate will be responsible for endtoend management of all technical aspects of an account under his/her direct control through the entire presales phase of an opportunity:
Presales support:
Work with the sales person to support the sales cycle for the opportunity from a technical perspective
Adapt or create customerfacing materials for various stages of the presales process presentations technical information notes deployment/solution architectures etc.
Conduct demos of products to customers and prospects and travel to meet them if need be
Ongoing projects management:
Lead the solution creation process that fulfils the customers needs
Play the role of a thought leader and demonstrate business and operational value offered by our clients solutions by engaging relevant stakeholders at all levels senior executives decision makers and influencers
Product development:
Develop a deep understanding of a customer or prospects business to seek out possible opportunities to upgrade products in concert with the sales team
Drive the development of the roadmap for the International Development Division
Aftersales support:
- Ensure a smooth handoff to the postssales stage for a successful deal via a Statement of Work (SOW) and internal discussions as well as through participation with customer stakeholders and our clients project delivery and service management teams
Key Success Metrics
Key success metrics used to measure performance in this role include Customerfacing metrics:
Success rate in winning orders and meeting quota targets as part of the sales team (working closely with sales account managers and the Head of the Division)
Customer/partner satisfaction via metrics related to regular interactions customer and solution delivery
Using consultative engagement techniques to discover new leads and opportunities
Employment Type
Full-Time
