WHAT MAKES VOA SPECIAL
VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely and the preschooler whose family needs additional resources. VOAC supports veterans efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes it combines relationshipbuilding volunteers and quality services to lift and support our neighbors efforts to become selfsufficient and reach their full potential.
Job Summary
The HUDVASH (Housing and Urban Development Veterans Affairs Supportive Housing) Housing Navigator is tasked with engaging recruiting and retaining landlords conducting housing consultations with program participants and serving as the subjectmatter agency expert in all matters related to the development of programming linked to housing placement. Job duties include conducting vacancy searches hosting informational meetings with participants and partners coordinating participant placement into housing developing and maintaining housing databases composing regular correspondence with landlords and assessing their program satisfaction identifying housing options for program participants and training staff members and program participants in the subject areas of landlord retention landlord/tenant rights and responsibilities and housing development/operating models relevant to homeless services. The HUDVASH Housing Specialist will be expected to receive extensive training related to Supportive Services for Veteran Families (SSVF) standards VA HUD VASH Program standards and training related to working with housing choice vouchers and local public housing authorities
Essential Duties and Responsibilities
- Coordinate with HUDVASH and the PHA to support veterans in identifying and obtaining housing
- Attend local byname list meetings and case conferencing to help to identify those in the community most need of voucher assistance and provide support in getting those participants documents ready to obtain a voucher.
- Acts as a liaison between VOA and VA regarding veteran referrals and case care coordination (case conferencing GPD/HUDVASH referrals etc.
- Outreach engage recruit and retain landlords in order to identify available permanent housing stock.
- Assist in the coordination of program participants placement into permanent housing destinations.
- Provide education guidance and resources to program participants in order to support their housing search and retention.
- Conduction informational meetings with program participants and community partners.
- Stay abreast of best practices and emerging trends in homeless services affordable housing and permanent housing.
- Assist in the development of new housing opportunities to benefit program participants.
- Conduct housing consultations with program participants.
- Deliver training to staff and program participants in the subject areas of landlord retention landlord/tenant rights and responsibilities and housing development/operating models relevant to homeless services.
- Maintain client confidentiality and perform job responsibilities in accordance with the Social Work Code of Ethics.
- Attend all required meetings both within Volunteers of America and in the community.
- Conducts required Housing Quality Standards (HQS) inspections for Veterans moving into housing as needed.
- Perform all other duties as assigned.
Competencies
- Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).
- Models VOACOs three strategical critical virtues of HHS (Hungry Humble People Smart).
Supervisory Responsibilities:
N/A
Minimum Qualifications of Position
Bachelors degree in human services social work or a closely related field or related experience AND 1 years of direct fulltime case management experience demonstrating the ability to consistently apply fieldrelevant best practices and standards.
- OR Masters degree in social work counseling psychology or a closely related field.
- Must possess a Colorado drivers license and statemandated automobile insurance.
- Must possess a personal vehicle that may be used for workrelated travel (reimbursement for mileage is available).
- Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
- Proficient computer skills to include proficiency with the following: Microsoft Office Suite (Word Excel PowerPoint Outlook); communication and collaboration tools (Slack Zoom Google Teams); digital calendars (Google Outlook); file sharing programs (Dropbox Google Drive); and project management software (Asana)
- Proficient with Windows operating system.
Preferred Qualifications of Position
- Experience working with vulnerable populations including individuals experiencing homelessness and the Veteran population.
- Experience working with landlords property managers or subsidized housing properties
Knowledge and Skills
- Knowledge and skill in the application of Harm Reduction Critical Time Intervention Motivational Interviewing Trauma Informed Care and Housing First Principles.
- Ability to respectfully and professionally serve individuals hailing from diverse backgrounds cultures ideologies and religions.
- Ability to work and thrive within a diverse multicultural team environment.
- Ability to take initiative and work independently.
- Ability to communicate effectively verbally and in writing.
- Ability to apply appropriate selfcare in the face of often difficult and/or traumatic situations which commonly present while working with persons in need of services.
Working Conditions and Physical Requirements
- Travel throughout the programs service area is required on a regular basis.
- Must be able to work in diverse environments such as homeless shelters service facilities streets offices hospitals and health care facilities and all other locations as necessary to fulfill program objectives.
- Bending Climbing Stooping Kneeling Reaching Crouching Squatting Lifting 30 to 50 pounds) Balancing Standing Sitting Hand/Foot motions Walking Seeing (Close and distant vision Detect Determine Perceive Identify Recognize Judge Observe Inspect Assess Estimate) Depth Perception Hearing/Listening Speaking/Shouting (Communicate Discern Convey Express Exchange) Use of Hands/Fingers (Grasping Holding Touching) Thinking Calculating Memory/Recall Exposure to Indoor and Outdoor environments
Position Type and Expected Hours of Work
- FullTime
- Work hours may vary but are typically regularly scheduled around a 40hour workweek designed to fulfill program objectives with occasional overtime requirements.
Location
VSS Field Offices are located in Denver Colorado Durango Colorado and Pueblo Colorado. Regular travel within the SSVF service area as well as work location assignments within the following VAMCs is expected: For Denver Rocky Mountain Regional VA Medical Center in Denver Colorado; For Durango Farmington NM Community Based Outpatient Clinic and Durango Community Based Outpatient Clinic; For Pueblo Pueblo Community Based Outpatient Clinic
PAY RANGE
$ 23.0025.00
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.
BENEFITS (eligibility is based on job type/status)
Vacation Time/Separate Sick Time
Paid Holidays/Floating Holidays/Personal Days
Volunteer/Wellness Day
Health Dental Vision Pet Insurance
Tuition Assistance
Pension Plan
403b Retirement Plan with Agency Match
Life Insurance/Accident Insurance/Short
Employee Assistance/WorkLife Balance Program/Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
Veterans Strongly Encouraged to Apply