drjobs Level I AV Engineer

Level I AV Engineer

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1 Vacancy
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Job Location drjobs

Redmond - USA

Yearly Salary drjobs

USD 60000 - 80000

Vacancy

1 Vacancy

Job Description

Description

Position at Zones LLC.

Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
We are seeking a dedicated and proactive Level 1 Field Service Engineer to join our team to provide exceptional AV (audiovisual) support and services for an executive briefing room. This position is ideal for an individual with a strong understanding of AV systems customer service skills and a desire to work in a highprofile environment. The engineer will be responsible for installing troubleshooting maintaining and repairing AV equipment and systems while ensuring a seamless experience for users.
This position will be located within a highly visible customerfacing location that provides support to Executive level internal and external customers. Most work will be completed onsite within the facility located in Redmond WA.
What youll do as the Level I Field Services Engineer:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
Installation & Setup:
  • Assist in the installation configuration and calibration of AV systems for executive briefing rooms including projectors screens microphones cameras and control systems.
  • Ensure that all AV equipment is properly set up and integrated within the rooms infrastructure.
Troubleshooting & Maintenance:
  • Provide firstlevel technical support by diagnosing and troubleshooting AVrelated issues in the executive briefing room.
  • Perform regular maintenance software updates and ensure systems are fully operational.
  • Replace faulty equipment and components when necessary ensuring minimal downtime for critical meetings and presentations.
Customer Interaction:
  • Deliver excellent customer service by engaging with executives staff and guests to ensure smooth AV system performance during meetings and presentations.
  • Act as the primary point of contact for users needing AV assistance providing onsite support in a professional manner.
System Monitoring & Reporting:
  • Monitor the health and functionality of AV systems reporting on any issues or potential improvements.
  • Keep accurate records of service logs repairs and preventive maintenance tasks.
Collaboration & Support:
  • Collaborate with senior engineers and AV teams for escalated issues and project support.
  • Assist in training staff on basic operation and best practices for AV systems.
What you will bring to the team:
  • Education & Experience:
    • Associates degree in a relevant technical field or equivalent experience in AV systems electronics or a related area.
    • 1 years of handson experience with AV installations configuration and troubleshooting (preferably in corporate or executive settings).
    • Experience with Surface Hub Msft Teams and Remote Device Management
  • Certifications:
    • AVIXA Certified Technology Specialist (CTS) or similar certifications.
    • Crestron Extron or AMX certifications.
  • Skills & Knowledge:
    • Familiarity with AV equipment such as projectors microphones speakers cameras and control systems.
    • Basic knowledge of AV signal flows and cabling.
    • Proficiency in using AV control systems and software (e.g. Crestron Extron AMX).
    • Understanding of networkbased AV systems (IPbased AV control video conferencing etc..
  • Soft Skills:
    • Strong communication skills and customer service orientation.
    • Detailoriented and able to manage multiple tasks effectively.
    • Ability to work independently and as part of a team in a fastpaced environment.
    • Professional demeanor especially when interacting with executivelevel personnel.
Working Conditions:
  • This position requires onsite support at the executive briefing room with occasional travel to other locations as needed.
  • The role may require flexibility in hours to accommodate highpriority meetings or events including occasional weekends or afterhours support.
  • Must be able to lift and carry AV equipment (up to 40 lbs) as needed for installations and repairs.
Qualified candidates can expect a salary range of $.
#LIJL1
Zones offers a comprehensive Benefits package

While were committed to providing toptier solutions were just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.


At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from an employees Form I9 to federal records to confirm their eligibility to work in the United States.

Employment Type

Full-Time

Company Industry

About Company

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