Case Manager - Emergencies Unit
Case Manager - Emergencies Unit
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1 Vacancy
Job Description
DEPARTMENT OF CHILD SAFETY
The Arizona Department of child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.
CASE MANAGEREMERGENCIES UNIT
Address: PHOENIX AZ 85015
Salary: $21.70;Grade: 17;Shifts Available are Tuesday Saturday 7:30 4:30 pm or 8 5 pm
Applications reviewed daily; position closes 4/8/2025
At the Arizona Department of Child Safety (DCS) we call ourselves compassioneers because everything we do is done with a compassionate heart. We work tirelessly to protect children reunify families ensure safe living environments and prevent unnecessary trauma. As an agency we are proud to be a pillar of strength for our communities and proud to do work each day that makes an impact on the world around us every day.
Becoming a Child Safety Specialist can be a lifechanging event! If you have a passion to work with children and families DCS is the place for you.
Together we can make a difference through service!
Step Increases
Child Safety Specialists are eligible for incremental pay increases as follows:
- Upon successful completion of the Arizona Department of Child Safety 22 week CORE training program $22.59/hour
- One year of Arizona Department of Child Safety Specialist service $24.11/hour
- Two years of Arizona Department of Child Safety Specialist service $25.96/hour
- Three years of Arizona Department of Child Safety Specialist service $27.66/hour
If youre good at what you do you can work anywhere. If youre the best at what you do come work at DCS!
- Evaluates incoming referrals and staffs with direct supervisor to select appropriate placement according to
departmental and regional policies pertaining to child protective services. - Reviews work products and analyzes facts obtained by field DCS specialists. Provides input on cases.
- Evaluates appropriateness of assessments and decisions made as well as intervention plans case plans progress barriers placement services visitation etc. to ensure child safety and compliance with policyprocedures and statutes.
- Responds/resolves problems and questions presented by customers case participants internal DCS staff
DCS/Department of Economic Security (DES) administration mandated reporters and general public to address questions and concerns involving policy procedures and issues related to specific cases. - Attends staff meetings and participates in problemsolving/decisionmaking. Attends trainings professional
seminars conferences and management meetings. Participates in work teams/groups and other meetings as requested. - Produces utilizes and sends reports. Writes detailed reports summarizing activities or productions covering a
specified period of time or marking the completion of a project. - Other duties as assigned as related to the position (typically 5 10
- Federal and state laws regulations and directives governing child protective services
- Normal child development stages and milestones
- Potential effects of cultural differences on family dynamics
- Roles and responsibilities of court law enforcement hospitals schools mental health system community agencies and other child welfare professionals
- Physical and behavioral indicators of abuse neglect and mental health disturbances
- Crisis intervention protocol
- Conflict resolution techniques
- Statewide community resources
- Microsoft Office (Word Excel PowerPoint)
- Policies and procedures of Guardian
Skills in:
- Resolving problems
- Verbal and written communication
- Establishing and maintaining work relationships with children their families and court representatives
- Delivering public speeches
- Communicating effectively while actively listening to others
- Typing at least 45 WPM
- Preparing accurate and detailed documentation of reported information
Ability to:
- Prepare detailed documentation of client and professional contacts to ensure that records accurately convey reported information and minimize misinterpretation
- Maintain professional boundaries
- Work as a team member
- Accept responsibility for work product and outcomes
- Recognize indicators of abuse/neglect
- Work various shifts when needed
- Perform after hour duties
Bachelors or Masters Degree from an accredited college or universitymust provide awarded transcripts to confirm degree OR four 4 years of experience as a DCS Case Aide
Department of Public Safety Level One Fingerprint Clearance Card
Any employee operating a motor vehicle on State business must possess and retain a current valid classappropriate drivers license complete all required training and successfully pass all necessary drivers license record checks. The license must be current unexpired and neither revoked nor suspended. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C. R210207.11.
During the first 22 weeks of employment required in person training in Midtown Phoenix involving overnight stays if necessary every other week.
Selected candidates must be able to pass a written exam background investigation Motor Vehicle Report check and DCS Central Registry check.
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (EVerify).
Paid sick leave
Paid annual leave
Ten paid holidays per calendar year
Health dental and vision insurance
Flexible Spending Account
Health Savings Account
Arizona State Retirement System Savings (ASRS)
Employee and Dependent Life insurance
Longterm and shortterm disability insurance
Deferred compensation plans
Wellness incentive program
Employee discount program for higher education products and services
Education Savings AZ529
Employee Assistance Program
BiLingual Stipend
In an effort to better serve our communities DCS offers a BiLingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.
For a complete list of benefits provided by The State of Arizona please visit our benefits page
All Child Safety Specialist positions participate in the Arizona State Retirement System (ASRS).Enrollment eligibility becomes effective after 27 weeks of state employment.ASRS is a defined benefit plan which means at retirement you are guaranteed a lifetime benefit that does not run out and can never be reduced!
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contactingor by email at . Requests should be made as early as possible to allow time to arrange the accommodation. Should you have any further questions regarding the interview process you can reach out to a member of our recruitment team ator by email at . The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.
Required Experience:
Manager
Employment Type
Full-Time
