Compensation: $20.42/hour Estimated Tips $40$84/shift)* The base salary or hourly wage range for this role will vary based on multiple factors including but not limited to prior experience relevant expertise current business needs and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.
Status: PartTime
Location: Downtown Disney 1547 Disneyland Dr Anaheim CA 92802 (RESTAURANT OPENING SUMMER 2024 *Actual tips will vary based on shift and store location
INTERVIEW EXPECTATIONS: The first step in our interview process is participating in a required oneway video interview recording. Please note candidates who do not complete this portion of the interview process will not be able to move forward.
About Us:
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao or steamed soup dumplings each made by hand with our Golden Ratio of 18 folds. Originally founded in Taiwan as a cooking oil retail business in 1958 Din Tai Fung was reborn as a dumpling and noodle restaurant in 1972. Since its founding Din Tai Fung has become worldrenowned for its quality standardization and service. It currently has over 170 locations worldwide including 14 US locations in California Washington Oregon and Nevada.
About the Role:
Greeters/Hosts/Hostesses are responsible for greeting and hosting guests. Greeters utilize Din Tai Fungs text message waiting system to check in guests and seat them at the assigned tables in a manner that promotes maximum efficiency and table turnover to ultimately reduce wait times and provide a great experience for the guest.
Benefits and Perks:
Competitive Pay & Benefits
Employer Contribution for individuals and eligible dependents medical insurance
Dental Vision and Life Insurance
Health Savings Account (HSA)
Commuter Spending Accounts
401(k) Plan with company match
Employee Assistance Program
Discounts through BenefitHub
Employee Meal Discounts
Opportunities for growth; we love promoting within!
Job Responsibilities & Tasks:
Provides a cheerful welcoming first and last impression for all guests with exemplary customer service
Utilizes the textmessage waiting system or manual waiting system to accurately and efficiently enter guest information and provide accurate quote times according to Din Tai Fungs Quote Time Standard Operating Procedure (SOP)
Communicates with other greeters setters and support staff to ensure the guest seating experience is seamless and efficient
Walks guests to their tables while providing engaging welcoming and personalized conversation
Cleans organizes and maintains the Greeter and Cashier areas and all adjacent areas
Performs Greeter Side Work including but not limited to cleaning menus wiping windows sweeping and taking out trash
Labels all items in accordance with Health Department regulations and Din Tai Fung procedures
Attends monthly staff meetings and Greeter meetings
Supporting Functions:
Maintains a cheerful friendly and welcoming demeanor to all guests and coworkers
Keeps all Front of House areas clean organized and sanitized
Lifts/moves boxes bags chairs and tables (up to 50 pounds)
Assists with regular deep cleaning of the restaurant
Maintains confidentiality regarding all propriety information including but not limited to recipes and Standard Operating Procedures (SOPs).
Job Requirements:
We are searching for friendly energetic highly motivated people who will thrive in a fastpaced teamoriented environment
Experience preferred but not required
Flexible Work Schedule
Ability to stand for long periods of time
Positive and Professional Attitude
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other jobrelated duties assigned by their supervisor.
Din Tai Fung is an EVerify and Equal Opportunity Employer and complies with the Fair Chance Initiative.
Din Tai Fung is an Equal Employment Opportunity Employer M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
As part of our hiring process Din Tai Fung uses EVerify to confirm employment eligibility for all newly hired employees. EVerify is an internetbased system that allows employers to compare information from an employees Form I9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employees eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws the Company will be required to terminate their employment immediately. To learn more about EVerify please visit: https://www.everify/employees.
Applicants must be 18 years or older.
Compensation: $20.42 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.
ABOUT DIN TAI FUNG
Din Tai Fung is a Chinese restaurant specializing in Xiao Long Bao or soup dumplings. Originally founded in Taiwan as a cooking oil retail business in 1958 Din Tai Fung was reborn as a steamed dumpling and noodle restaurant in 1972. Since its founding Din Tai Fung has become worldrenowned for its quality standardization and service. The Hong Kong branch has been awarded a Michelin star five times. Din Tai Fung currently has over 170 locations in 13 countries worldwide.
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