Community Health Worker

Erie Neighborhood House has provided the most comprehensive support immigrant and lowincome families in Chicago need to thrive and has constantly evolved to meet their needs. Today Erie House is a modern social services nonprofit with programming and resources for children and youth mental health and community wellness adult education and training legal services and more. Through these programs we empower the people we work alongside to build powerful communities.

Reporting to the Health and Leadership Program Coordinator (Department of Community resources and Education) the Community Health Worker (Fulltime 40 hours/week) serves as a bridge between the patient the medical system and partner communitybased organizations by building trusting relationships with community members served by the program. The Erie CHW will also help in identifying barriers to accessing quality care work with individuals to overcome these barriers provide relevant referrals followup with clients accordingly.

In return to your commitment to Erie House and its mission to the community you will enjoy excellent professional development opportunities opportunity for growth and have direct impact in building powerful communities. Be a part of one of the oldest and most respected Settlement House in the Chicago Land Area.

POSITION SUMMARY:

Recruit program participants and assist with community resources and scheduling appointments
Complete Health Risk Assessments (HRA) forms with patients living in Chicagos West Side
Educate community members on the importance of engaging in primary care
Complete home visits
Refer to Medical Home CHWs at nearby West Side health Equity Collaborative (WSHEC) primary care practices for ongoing follow up and engagement with a primary care provider
Accurately document patient information assessment and referrals in online portal platform
Follow up with patients referred to primary care
Attend ongoing training and learning related to job position and duties
Maintain Salesforce database for the WSHEC project
Outreach at community events to complete Health Risk Assessment (HRA) form
Attend and participate in required educational programs training and staff meetings;
occasional travels for program events and meetings
Perform other duties as assigned

We are looking for a candidate who has excellent communication and presentation skills strong leadership skills that promote innovation growth and retention and ability to develop rapport with individuals across multicultural backgrounds and with staff and members of the community.
High school diploma or GED
Knowledge of Chicagos West Side communities (resident of a West Side community preferred)
Demonstrate ability to collaborate and communicate effectively in a team setting
Punctual reliable and willing to learn
Ability to maintain effective and professional relationships with patients and other members of the team
Strong interpersonal skills communication skills and confidence and persistence in seeking out providers time to review patient progress
Displays high energy empathy and organization skills
Ability to effectively engage patients in a therapeutic relationship when appropriate by telephone or facetoface.
Experience with or ability to learn assessment tools and interventions for hypertension diabetes and mild to moderate depression
Written and oral fluency in English/Spanish required
Desire and ability to work independently but also to perform in a team environment
Ability to maintain confidentiality
Ability to stay organized manage a highvolume workload and work under strict deadlines
Sensitivity to the needs and health issues affecting people of diverse backgrounds
Excellent professional judgment and interpersonal skills
Ability and opportunity to work flexible hours
Access to transportation and ability to work Saturdays required
Demonstrated commitment to social justice and sensitivity to challenges of the immigrant community

TEAM MEMBER BENEFITS
Compensation of $19.5/hour $22/hour based on experience
Work / life integration
o Generous paid time off
(examples below for fulltime employment)

• 12 accrued sick days per year
• 3 personal days
• Paid birthday off
• 8 paid holidays including Juneteenth
• In addition to above paid holidays paid week off between Christmas Eve and New Years Day
• Vacation

Year 1 8 days
Year 2 13 days
Year 3 20 days
o Access to alternative and flexible work schedules and personal leave where possible
o Twoweeks fully paid Parental Leave for eligible employees
o Time off for school conferences and activities as well as bereavement leave
Professional Development
o Employersponsored learning and development programs
o Paid day off annually for personal professional development
o Tuition Assistance & Debt Relief Program as budget allows
o DEI Councilsponsored education and engagement series
Wellness support
o Employersponsored health dental and vision insurance
o Employerpaid life insurance
o Voluntary life and AD&D and shot and longterm disability
o Flexible Spending Accounts for medical vision and dependent care
o 403b with employer match
o Employee Assistance Program
o Yoga Zumba and Book Club when onsite

Union Status: Union/NonExempt

Erie Neighborhood House is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact us at

NO TELEPHONE CALLS PLEASE!
MUST BE A MEMBER OF AFSCME OR JOIN AFTER 30 DAYS
ERIE NEIGHBORHOOD HOUSE IS AN EQUAL OPPORTUNITY EMPLOYER
ACCREDITED BY NAEYC & NATIONAL AFTER SCHOOL ASSOCIATION
RECOGNIZED BY DEPARTMENT OF JUSTICE;
UNITED WAY MEMBER