The Concierge (CON) parttime position at Claiborne Senior Living LLC will be responsible for delivering exceptional customer service to residents guests and staff members. This individual will serve as the face of the community and will assist with various tasks and requests to ensure a comfortable and enjoyable living experience for all. The CON will report directly to the Facility Manager and will work fulltime hourly at our healthcare facility in Baton Rouge Louisiana.
Benefits for all employees include:
Double time on major holidays
free employee meals
up to 1000K employee referral bonus with no limit on how many you can refer
instant access to your pay in between paychecks
Benefits for fulltime employees include:
Medical dental and vision
up to 3 weeks PTO in first year
Employer paid life insurance
Employee assistance program
LT & ST disability insurance
Critical Illness insurance
Accident insurance
Responsibilities:
Provide excellent customer service to residents guests and staff members
Greet and warmly welcome visitors and guide them to their destination
Answer phone calls and direct them to the appropriate person or department
Manage the facilitys front desk and maintain a clean and organized workspace
Coordinate transportation services for residents as needed
Assist with organizing and planning resident events and activities
Handle resident inquiries requests and complaints in a timely and professional manner
Maintain a working knowledge of the facilitys services amenities and policies
Keep track of packages and deliveries for residents and staff members
Maintain a friendly and welcoming atmosphere at all times
Other duties as assigned by the Facility Manager
Requirements:
High school diploma or equivalent
Minimum of 1 year of customer service experience preferred in a healthcare or hospitality setting
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite and ability to learn new software systems
Ability to multitask and prioritize tasks effectively
Must be able to work weekends and holidays as needed
Must have a friendly and positive attitude
EEOC Statement:Claiborne Senior Living LLC is an equal opportunity employer and does not discriminate on the basis of race color religion sex national origin age disability or any other characteristic protected by law. We are committed to providing an inclusive and diverse workplace for all employees.