Systems Technician
Systems Technician
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$ 42000 - 48000
1 Vacancy
Job Description
Salary Range: $42000 $48000
Are you ready to make an impact Join Integris where integrity meets innovation! Be part of a team thats redefining IT services by leading with People First.
Integris is a leading IT solutions provider offering hightouch services that clients love. Our team of highly experienced local professionals delivers bestinclass solutions including dedicated vCIOs specialized security and compliance advisory services and a 24/7 help desk. As we rapidly expand across the country both organically and through partnerships with likeminded managed IT service providers (MSPs) we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.
Job Summary
The role of the Integris Systems Technician (ST) is responsible for providing frontline technical support for single enduser level issues encompassing personal computer printer and Windows application matters. The Systems Technician serves as the initial point of contact for client technical assistance managing inquiries received through email or the client portal. The ST may execute their responsibilities from the service desk or the field. .
Job Responsibilities
- Manage service intake via email and the client portal.
- Conduct basic troubleshooting for noncomplex issues within singleuser system environments.
- Document troubleshooting activities accurately within the ticketing system.
- Support Professional Services with client onsite deployment as needed.
- Adhere to established client support documentation.
Job Qualifications
Education/Certification Requirements:
- Possession of A and/or O365 Fundamentals or obtainment of A and/or O365 Fundamental or equivalent onthejob experience.
- High School Diploma/GED or equivalent qualification.
Experience Requirements:
- Preferably a minimum of 1 year of servicerelated experience.
- Basic infrastructure and troubleshooting skills.
- Valid drivers license required.
At Integris we value our team members and offer comprehensive benefits including:
- Medical Dental and Vision Insurance
- 401K Retirement Plan
- Minimum 4 Weeks of Paid Time Off (PTO)
- Birthday PTO
- Paid Holidays
- Paid Time Off for Volunteering
- ShortTerm and LongTerm Disability Insurance
- Life Insurance
- Supplemental Insurance
- Employee Assistance Program
Join us in shaping the future of IT services while making a positive impact on our clients and communities.
Integris is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender pregnancy sexual orientation gender identity age familial status disability genetic information or any other protected class under applicable federal state and local laws.
Required Experience:
IC
Employment Type
Full Time
