Full-Time Center Associate
Full-Time Center Associate
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Salary Not Disclosed
1 Vacancy
Job Description
THE UPS STORE INC.together comprise approximately 4800 independently owned locations in the U.S. Puerto Rico and Canada providing convenient and valueadded business services to the smalloffice/homeoffice market corporate road warriors and consumers. Our centers offer a variety of shipping freight postal digital online printing document and business services through convenient locations and worldclass service. The strength ofTHE UPS STORE INC.comes in part from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust teamwork accountability high expectations and open communication.
The Center Associate delivers worldclass customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers fax machines binding equipment laminating machines and pointofsale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products services and bestvalue options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience strong computer and internet skills a high school diploma or GED required but some college preferred a friendly and genuinely helpful demeanor and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walkin customers and telephone inquiries
- Continuously practices good listening skills with customers UPS Store team members and leadership
- Takes ownership of the customers shipping needs and offers viable solutions
- Takes action to learn all product and service offerings alternative solutions and industry trends
- Operates all equipment software and devices in an expert fashion and is willing to teach others
- Maintains a clean organized and safe working environment
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required. Some college preferred
- Strong computer skills including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills including spelling and math
- Prompt reliable and responsible
- Able to lift 40 pounds
- Must be available to work most weekends
Required Experience:
IC
Employment Type
Full-Time
