What success looks like in this role:
- Required only Australian Citizens and should have minimum NV1 Security Clearance NV2 Security Clearance preferred.
- Experience with desktop support server support hardware network and software installation and troubleshooting
- O365 experience is essential. Software and Hardware diagnostic skills and building/upgrading PCs.
- Active Directory (users mailbox management) Operating system support (Windows 10 & 7 Linux and other operating systems)
- Prior experience working in hardware break and fix installation deskside software support and service desk support.
- People with LimitedService Desk Experience of 1 year in IT Service Desk Help Desk IT Support Analyst or Technical Support can apply.
- Provide support for hardware such as laptops desktops and monitors.
- As a Field Engineer you will Provide technical 1st and 2nd level) IT support to internal employees via telephone email walkins and remotely.
You will be successful in this role if you have:
- Proven experience in a Technical supportenvironment performing fault investigation triaging and resolution
- Experience with desktop support server support hardware network and software installation and troubleshooting
- O365 experience is essential for this opportunity due to the nature of the environment
- Experience with supporting a corporate Windows and Linux environment
- Experience with supporting physical and virtual environments (Desktop and Servers)
- Active Directory (users mailbox management
- Operating system support (Windows 10 & 7 Linux and other operating systems)
- Office 365 Outlook exchange and other critical business application support Standalone Support
- Printing (installation deployment configuration disposals)
- Complex Software installation and troubleshooting
- Network (triaging fault diagnostic root cause analysis)
- Software and Hardware diagnostic skills and building/upgrading PCs
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age caste citizenship color disability family medical history family status ethnicity gender gender expression gender identity genetic information marital status national origin parental status pregnancy race religion sex sexual orientation transgender status veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein or cannot otherwise complete your expression of interest without additional assistance and would like to discuss a request for reasonable accommodation please contact our Global Recruiting organization at or alternatively Toll Free:(Prompt 4. US job seekers can find more information about Unisys EEO commitment here.