DescriptionIntroductory Marketing Language:
Are you ready to make a significant impact in the dynamic world of trading services Join JP Morgan Chase as a Trading Services Associate where youll be a vital resource for our front office and clientfacing stakeholders. As a key liaison between the business technology control partners and operations youll ensure seamless trade and provide innovative solutions in a fastpaced environment. Be part of a team that values excellence collaboration and professional growth.
Job Summary:
As a Trading Services Associate in the Global Trading Services team you will investigate inquiries monitor trade flows and perform trade reconciliations. You will gain a fundamental understanding of our trading platforms and systems providing and communicating solutions effectively in person by phone and by email.
Job Responsibilities:
- Provide endtoend trade flow support across all product channels globally.
- Monitor ongoing support needs to address changes and gaps.
- Drive continuous improvement efforts while reducing risk across all touchpoints in the trade path.
- Ensure the accurate and timely escalation and resolution of all inquiries.
- Address ad hoc queries from operations technology and the front office.
- Facilitate training for new application users.
- Work with the business technology and operations to determine priorities schedule releases and detail requirements for future enhancements/products.
Required Qualifications Capabilities and Skills:
- 2 years of financial industry experience.
- Indepth knowledge of Excel PowerPoint and Internet technologies.
- Highly disciplined a selfstarter and the ability to execute on assignments independently.
- A team player who demonstrates work ethic and consistently demonstrates a high level of professionalism.
- Attention to detail with superior written verbal and problemsolving skills.
- Excellent organizational and time management skills.
- Ability to communicate with all levels within the Line of Business.
- Strong capacity for operating in a flexible dynamic environment where creative and strategic thinking is required.
Preferred Qualifications Capabilities and Skills:
- Experience in a fastpaced highpressure environment.
- Ability to adapt to changing priorities and manage multiple tasks simultaneously.
- Bachelors degree strongly preferred.
Required Experience:
IC