Part-Time DevOps amp Incident Response Engineer - Remote - USA
Part-Time DevOps amp Incident Response Engineer - Remote - USA
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Job Description
PartTime DevOps & Incident Response Engineer
Location: Remote LATAM preferred
Seniority Level: Senior
Contract Type: Independent Contractor (parttime)
About RoverPass
RoverPass is a leading reservation management platform for RV parks and campgrounds across the United States. Our software enables campground owners to manage bookings process payments and handle guest communications in one streamlined system. The platform is built primarily in Ruby on Rails with a React frontend and hosted on DigitalOcean.
We operate a mature stable product with a high degree of automation. While incidents are rare having a reliable expert on call for systemlevel support is critical to ensuring continuity and performance.
Responsibilities
Were looking for a DevOps Engineer with strong infrastructure and monitoring experience to support our team on a parttime oncall basis. Your work will focus on infrastructure supervision system reliability and emergency response not feature development.
You will:
Monitor infrastructure and application health (DigitalOcean Droplets background jobs system resources)
Respond to system outages deployment failures and other highpriority incidents
Investigate logs alerts and performance metrics to identify root causes
Perform basic infrastructure fixes rollbacks or patches when needed
Ensure CI/CD pipelines (GitHub Actions Capistrano) are running correctly
Manage environment variables SSL certs Nginx configuration and Redis/Sidekiq queues
Collaborate with the development team to resolve technical blockers related to deployments or infrastructure
Identify areas for performance security or reliability improvement when appropriate
Required Skills & Experience
Proven experience deploying and supporting Ruby on Rails applications in production
Strong understanding of DigitalOcean Redis PostgreSQL and Linux server environments
Experience configuring and managing CI/CD pipelines (GitHub Actions CircleCI etc.
Familiarity with reverse proxy setup SSL certificates and firewall configuration
Experience with log analysis system monitoring and job queue management
Availability to respond to incidents in a timely and structured manner
Excellent communication skills and ability to work independently
Preferred Qualifications
Experience with Capistrano Terraform or Docker
Exposure to frontend hosting (React with CDN or Nginx)
Prior work supporting SaaS or platformbased applications
Based in LATAM or working within U.S. Central Time
Employment Type
Full Time
