Peer Support Worker - ROSC Relief
Peer Support Worker - ROSC Relief
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Job Description
About Us
The Calgary DropIn and Rehab Centre (the DI) is a lowbarrier housingfocused shelter that serves some of the citys most vulnerable people. At the DI we focus on providing a persons basic needs while doing everything possible to find them a permanent safe home that meets their individual needs. There is no greater contribution you can make to another persons path of recovery and wellness than an ongoing consistent positive relationship of respect and kindness. The DI works within the core values of housing first traumainformed care and harm reduction to support staff and guests.
Department:
Health & Recovery Services:
Recovery Oriented System of Care
Job Category:
Hourly
Reports To:
Team Lead
Recovery Oriented System of Care
Position Type:
Casual
Direct Reports:
N/A
Schedule:
As needed
Indirect Reports:
N/A
Location:
Main Building
Position Summary
Reporting to the Team Lead Recovery Oriented System of Care the Peer Support Worker works in the Withdrawal Management and Recovery Transition programs to support clients in various stages of their recovery journey. The Withdrawal Management program provides medical and social support(s) to clients experiencing acute withdrawal symptoms while the Recovery Transition program provides temporary housing and supports to individuals who are no longer in an acute withdrawal phase and are working towards stabilization and other recoveryoriented goals.
The Peer Support Worker will work with a multidisciplinary team and be responsible for client intake into the program(s) client engagement while also contributing to case conferences crisis intervention supporting referrals client transportation client recreeation activities and facilitating peerbased individual and group activities. The Peer Support Worker has lived experience and is able to translate their lived experience into skills and an ability to support others on a similar journey.
Time Commitment
40 hours per rotation with 5 days on and 2 days off. Some unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management.
Job Duties and Responsibilities
- Utilize your own experiences for client engagement and to assist clients with accessing services and support.
- Apply principles of traumainformed care in all interactions.
- Provide individual and group peer support for clients experiencing mental health concerns addictions and/or homelessness.
- Support clients in reaching goals as outlined in their care plans.
- Facilitate peerbased groups outing and recreation activities.
- Provide program orientations to new clients and assist with intake procedure as required.
- Support with deescalation and crisis intervention.
- Support client intakes to the program.
- Support with client transports to appointments or discharge destinations.
- Work together with clients to ensure completion of daily tasks and chores.
- Monitor common area spaces and support with wellness checks.
- Complete documentation in a professional and timely manner including maintaining relevant logs and entries in the DI database.
- Participate in team meetings multidisciplinary rounds case conferences and ongoing professional development.
- Complete light cleaning and organizing duties within the program.
Required Competencies and Qualifications
- Personal experience with a substance use disorder and/or homelessness is required. Two or more years of personal recovery required.
- This position may include driving clients to and from appointments in the community and/or attending appointments within the city limits within regular working hours. A valid Class 5 Drivers License and clean Drivers Abstract considered an asset. Proof of each required (if applicable).
- Satisfactory Criminal Record and Vulnerable Sector Check dated within the last 6 months. Copy required.
- Grade 12 diploma an asset (equivalent experience in the human services field may be considered). Proof of completion required (if applicable).
- Completion of a recognized Peer Support program an asset (e.g. Canadian Mental Health Associations School of Peer Support course).
- Two years related experience (volunteer or paid) an asset preferably in a similar field of mental health addictions and/or homelessness.
- Previous experience in a peer support role in a similar field of mental health addictions and/or homelessness an asset.
- Ability to utilize own lived experience to support other individuals recovery journeys.
- Excellent communications skills both verbal and written.
- Excellent deescalation and crisis intervention skills.
- Ability to maintain a high level of selfawareness and healthy boundaries.
- Experience working in distress and/or highstress situations which may include emergency response.
- Knowledge of community resources available throughout Calgary.
- Energetic and selfdirected with effective time management and organizational skills including the ability to deal with several priorities at the same time.
- Must demonstrate initiative and work autonomously.
- Must be acceptable of industry risks including coming into contact with bodily fluids.
- A genuine commitment to the mission vision values and work of the agency.
Working Conditions
Frontline staff are exposed to emotionally disturbing events such as: medical distress threatened/actual serious injury violence abuse and death; where clients may be experiencing fear terror hopelessness rage selfharm and conflict. It is understood and accepted that you will be working in distress and/or highstress situations which may include emergency response where resiliency and stress tolerance and the ability to maintain composure remain calm and focused is imperative. Exposure to bodily fluids may also occur.
Although the DI is a smokefree work environment there may be occasional exposure to secondhand smoke from designated smoking areas nearby.
WhytheDI
TheDIaimstobeanEmployerofChoiceandaffords eachemployeeanopportunitytohelpmakeareal difference in our community and more importantly in the lives of those who rely on our services.We take great care in hiring the right people who fit and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take and we want people who share this commitment.
Our Culture
Our valuesformthecornerstoneofourculture:
RESPECT:Ouractionshonourtherightsdifferencesanddignityofothers
COMMUNITY:Throughcollaborativepartnershipsweworktogetherasateambuildinginclusivecommunities
KINDNESS:Weaccepteachpersonsuniquenesswithcompassionandempathy
WELLNESS:Wepromoteprovideandsupportholisticwellbeing
ACCOUNTABILITY:Weoperatewithtransparencyandintegrityinbothourrelationshipsandourcommitments.
What we Offer
Staff at the DI enjoy competitive compensation packages including employerpaid benefits depending on role and employment type.
Some oftheemployerpaid group benefits include:
- Vacationdays
- Sickdays
- Wellnessdays
- Extended Health&Dentalcoverage
- Employer Matching RRSP Program
- HomewoodEFAP
- LifeInsuranceandAccidentalDeath&Dismemberment(AD&D)
EmployeeswillbeenrolledinLongTermDisability andCriticalIllnessinsurance paidfor by the employee. This is mandatory and may not be opted out of.
Benefitsarebasedonemploymenttypeandusuallyavailablethe1stofthemonthfollowingyourstartdate.Ifyou aresuccessfulinobtainingemploymentwiththeDIHumanResourceswilldiscussyoureligibilityforbenefitswithyou.
Vulnerable Sector Check
A satisfactory vulnerable sector clearance is required prior to resumption at the DI.
Alberta Living Wage Employer
The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visithttps://livingwagealberta/livingwage/to learn more about the living wage.
The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race religion color national or ethnic origin gender age sexual orientation gender identity disability or veteran status.
If you are an applicant in need of accommodations or special assistance throughout the interview process please submit a request by email to
Other details
- Pay TypeHourly
Employment Type
Hourly
