Community Health Worker- Street Medicine

Community Health Worker Street Medicine

The Imperial Beach Community Clinics (IBCC) Street Medicine Program is the only provider of streetbased healthcare for our homeless neighbors in the South Bay Region. We aim to enhance the quality of life for these highly underserved and vulnerable patients by providing vital access to care through streetbased medical teams providing full scopeprimary care and enhanced community support for our unhoused neighbors engage in patient advocacy and evidencebased research to advance the health and wellness of people experiencing homelessness in Imperial Beach.

Our department is seeking a Community Health Worker to be part of our Imperial Beach Community Clinics Street Medicine Program. The Community Health Worker (CHW) will be responsible for helping patients navigate and access community services and other resources and adopt healthy behaviors. The CHW supports providers and other team members through an integrated approach to care management and community outreach. As a priority activity will promote maintain and improve the health of patients. Provide social support and informal counseling and advocate for individuals and community health needs. Some afterhours work may be involved.

This is a fulltime position MondayFriday 8am4pm blend of fieldbased and officebased work in the Imperial Beach area. This is not a remote position.

The Street Medicine Community Health Worker (CHW) duties include but are not limited to:

• The CHW is responsible for driving the team to and from rounds in the team Pickup Truck and maintaining the vehicle.
• During medical nursing and allied health street visits the CHW is responsible for maintaining situational awareness and ensuring scene safety.
• Responsible for performing community outreach and establishing trusting relationships with patients while providing general support and encouragement.
• Providing ongoing followup with patients including:
• basic motivational interviewing and goal setting with patients/families.
• phone calls home/tentsite visits and visits to other settings where patients can be found.
• Help patients attend appointments.
• Provide referrals for services to community agencies as appropriate.
• Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited.

• Assist patients with completing applications and registration forms. Conduct eligibility determination enrollment and followup with uninsured patients.
• Work closely with the medical provider to help ensure that patients have comprehensive and coordinated care including scheduling street medicine visits per the providers care plan. Followup with patients should be continuous from initial identification through closure.
• Act as a patient advocate and liaison between the patient and community service agencies (i.e. Department of Human Services Healthcare for Homeless hospitals support groups etc..
• Record patient care management information in the EMR (training provided) and other software no later than 24 hours after patient contact.
• Attend regular staff meetings training and other meetings as requested. Manage an assigned caseload of patients. Other duties as assigned.

General Responsibilities:

• Work cooperatively with other clinical personnel assigned to the same patient.
• Become knowledgeable about community resources appropriate to the needs of patients/families.
• Be responsible for providing consistent communication to the rest of the Street Medicine team to evaluate the patient.
• Exhibit excellent working relations with patients visitors and staff effectively communicating Street Medicines mission.

Preferred experience: Working with unsheltered homeless and/or lived experience with homelessness.

Required: Current and valid California drivers license. Working knowledge of South Bay cities and freeway systems. Current proof of TB test and updated immunization records for SD County credentialing.

The hourly rate range for this position is $23.04 $26.00. When extending an offer of employment IBCC considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

Minimum Education: High school or equivalent

Minimum Experience: 1 year

Minimum Skills: Working knowledge of local maps/freeway systems. Experience providing medical/clinical guidance. Experience working with unsheltered and unhoused groups and/or lived experience with homelessness. Advanced judgment analytical and decisionmaking skills able to work independently with minimal supervision. Data gathering and analysis skills. Excellent time management skills. Demonstrated interpersonal negotiation and problemsolving skills. Experience in customer service. Practiced use of discretion and decisionmaking ability. Excellent written and oral communication skills. Proven ability to build and maintain deep and meaningful relationships with community members and outside agencies.

Preferred Education: Related undergraduate study And Specialized/technical training

Preferred Certifications: Certifications in CPR basic life support and/or mental health first aid.

Preferred Experience: 2 years

Preferred Skills: Demonstrated experience in community healthcare and/or street medicine. A current understanding and appreciation of the cultural vibrancy and historical significance of local communities in San Diego and Southern California. Extensive knowledge and/or understanding of numerous cultural issues (e.g. immigration socioeconomic LGBTQIA).