Civilian Security Officer
Civilian Security Officer
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Salary Not Disclosed
1 Vacancy
Job Description
Why Ballys
Ballys Corporation is a global casinoentertainment company with a growing omnichannel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a firstinclass sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
Enforces all policies to ensure safe fair and efficient operation of Ballys Lincoln Casino while providing excellent guest service throughout the facility.
Responsibilities:
- Strategically posted at the facilitys three entrances 24 hours a day. To observe guests entering and departing the property.
- Check identification of individuals entering Twin River in compliance with Rhode Island state law.
- Staff the Security Dispatch Center 24 hours a day. Officers assigned to dispatch will answer phones answer/monitor all radio communications from all departments will monitor surveillance cameras (nongaming areas) and dispatch the appropriate response utilizing Surveillance Fire/EMS Police and other departments in a coordinated manner.
- Employees will maintain CAD (computer aided dispatch) log for all calls for service.
- Staff the Card and Destruction Room 7 days a week. Officers assigned to the Destruction Room will inspect and cancel all cards and dices that are removed from the gaming floor daily. Officer will maintain logs of all visitors staff and inventory that enters the Destruction Room.
- Staff the Badging Office and create and modify the CCure badges for staff vendors and visitor to the property. Maintain all logs the CAD (computer aid dispatch). Will monitor surveillance cameras (nongaming areas).
- Possess extensive knowledge of all Twin River Casinos facilities.
- Assist guests by providing information and services or directing guests to the appropriate source for assistance.
- May rove selfparking lots valet exterior of casino and staff the badge office for employee check distribution and issuance of temporary badges.
- Report any observations concerning hazardous dangerous or unsafe conditions that may cause injury to guests and/or employees to security immediately.
- Unable to act as current law enforcement security officers and cannot assist with disturbances or arrests.
- Perform other duties as assigned by supervisor.
Qualifications:
- Ability to read and write English.
- Minimum of 18 years old.
- Ability to work overnight shifts.
- Prior customer service experience preferred.
License Requirements:
- Rhode Island Department of Business Regulations Gaming License.
- Serve Safe Certified.
- Rhode Island Driver Operator License.
Physical/Mental Requirements:
- Stand walk several hundred feet climb carry hear bend and stoop.
- Use manual dexterity follow directions and adhere to detail.
- Regular use of eye/hand coordination.
Working Conditions:
- Differing hot cold noisy wet dry dirty smoky and dusty environments.
- Rotating shifts.
- Contact with violent individuals.
- Work in a moderate noise level environment increasing to loud at times.
Whats in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical dental and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
Target Hourly Range: $19.75
Ballys Lincoln Casino Resort: About LinkedIn
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
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Required Experience:
Unclear Seniority
Employment Type
Full-Time
