Rep Cust Svc
Rep Cust Svc
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Job Description
SEEDWAY LLC is headquartered in Hall New York and currently employs 280 employees (including seasonal workers) nationwide. SEEDWAY is part of the GROWMARK system an agricultural subsidiary serving more than 100000 customers across North America Canada and Mexico. SEEDWAY LLC is a fullline seed company providing high quality highperforming farm seed products as well as lawn and turf products throughout Pennsylvania New York New England states Florida and South Carolina. We offer a leading line of vegetable seed for growers in the United States and Eastern Canada.
Salary Range $15.00 $18.00 / hour
PURPOSE AND SUMMARY STATEMENT
Performs a variety of clerical duties as well as provides customer service to office visitors and telephone calls.
ESSENTIAL JOB FUNCTIONS
Performs order entry in Seedways JD Edwardss system and processes data entry related to credit status acknowledgements and product and price verification.
Must be willing to work in a positive collaborative manner with team and present a cheerful pleasant positive outlook (or interface) with customers.
Answers telephone determines the nature of business and directs call to the correct department or destination.
Communicates with customers salespersons and other individuals to answer questions disseminate or explain information take orders and address complaints.
Organizes and processes incoming work enters orders from mailins internet faxed in and walk in customers.
Operates office machines such as photocopiers printers and personal computers.
OTHER JOB FUNCTIONS
Tagging products.
Assists with warehouse inventory.
Performs all other duties as assigned.
REQUIREMENTS
Requires a high school diploma (some level of secondary education preferred) or the equivalent thereof and 1 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills typing proficiency and Microsoft Office programs.
Must have and maintain a valid drivers license and satisfactory driving record.
Demonstrates essential abilities including business knowledge collaboration communication customer focus decision making and skill development.
Ability and willingness to participate in required training that may include education on GROWMARKs policies and procedures and additional training as it relates to the requirements of the position.
We are an equal opportunity employer including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and jobrelated background check drug test motor vehicle report and/or reference check as applicable and permissible by law.
Employment Type
Hourly
