drjobs Process TrainerBPO Ghaziabad-75LPA

Process TrainerBPO Ghaziabad-75LPA

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1 Vacancy
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Job Location drjobs

Noida - India

Yearly Salary drjobs

₹ 750000 - 800000

Vacancy

1 Vacancy

Job Description

ob description

***CANDIDATES WITH US BPO TRAINING EXPERIENCE PREFERRED***


Enhancing the performance and skills of other employees. This field requires a unique set of skills including deep industry knowledge excellent communication abilities and a passion for teaching and development.2

The key responsibility in this role is on boarding the new people to the sales development role. This includes intensive three weeks of training and the topics covered would be around product process culture cadence and so on. 70 of the time is spent in mock calls and feedback sessions.


Prepare training materials such as outlines text and handouts and present information using a variety of instructional techniques and formats such as role playing simulations team exercises group discussions videos and lectures as well as develop alternative training methods if expected improvements are not seen.


Tailor specific training programs to employee growth and retainment career path assistance etc.


Be the point of contact to maintain all the process changes process documents and later train the teams on any changes.


Benefits:


  • Fixed shift Monday to Friday
  • Saturday & Sunday fixed off

No FEES NO CHARGESEND YOUR CV

Employment Type

Full-Time

Company Industry

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