Senior Auto Claim Examiner
Senior Auto Claim Examiner
Posted on :
05-04-2025
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1 Vacancy
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Job Description
Description
Qualifications
Job Description
In this role the person will be primarily responsible for handling Auto Claims including property damage property damage liability rental management and/or other applicable coverages.
POSITION RESPONSIBILITIES:
- Analyze first reports and promptly contact insured/claimants within hours.
- Effectively evaluate contract language and identify coverage issues.
- Promptly and appropriately create an action plan for an accurate and timely investigation and loss analysis.
- Maintain an active file diary to move file toward timely resolution.
- Establish accurate and timely reserves within required timeframes.
- Recognize and refer appropriate files for recovery.
- Adhere to all internal statutory and regulatory compliance requirements.
- Recognize and identify potential fraudulent claims.
- Effectively manage the use work product and expenses of outside vendors.
- Effectively evaluate claim facts and negotiate claim settlements.
- Develop and maintain strong business relationships with internal and external customers.
- Serve as a resource to lesser experienced Examiners.
- Supports workload surges and/or Catastrophe Operations as needed to include working overtime nights and/or weekends during designated CATs
Qualifications
KNOWLEDGE SKILLS & ABILITIES:
- Full knowledge of insurance contracts investigation techniques legal requirements and insurance regulations.
- Ability to work effectively in teams and with a wide variety of people.
- An aptitude for evaluating analyzing and interpreting information.
Excellent skills in the areas of:
- Customer service
- Investigation techniques
- Organization
- Time management and the ability to multitask
- Verbal and written communication
- Negotiation and reserving
- Innovative thinking
- Current Claims Adjuster licenses in one or more states preferred but must be willing to obtain additional state licensures.
EXPERIENCE & EDUCATION:
- Bachelors Degree or equivalent experience required.
- Minimum 2 years of experience handling auto claims to include completing complex coverage and liability investigations.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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