Health Care Front Desk Receptionist- Full Time
Health Care Front Desk Receptionist- Full Time
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1 Vacancy
Job Description
Overview
RiverWoods is currently seeking a Healthcare Front Desk Receptionist to work in Exeter NH. The ideal candidate would be able to work either Saturday or Sunday from 8am to 4pm as well as 4 days between Monday and Friday 8am to 4:30pm.
The primary role of the Receptionist is to provide quality customer service with a positive attitude and commitment to teamwork while meeting the needs of residents staff and visitors. This person supports all aspects of the RiverWoods Community. Typical hours of operation for the desk are Monday to Friday 84:30 and 84 on weekends.
Responsibilities
- Provides quality customer service with a positive attitude and commitment to teamwork while meeting the needs of residents staff and visitors. Supports all aspects of the RiverWoods community.
- Greets and directs in person or by telephone; residents family members physicians vendors staff and guests using a responsive helpful cooperative friendly polite and positive manner.
- Implements the understanding of RiverWoods philosophy in responding to a resident visitor physician all other providers and all RiverWoods employee comment request for service or complaint.
- Answers and transfers all calls and information to appropriate personnel in a timely manner.
- Completes administrative daily tasks requests and or projects in a timely manner.
- Prepares outgoing mailings receives incoming mail sorts and forwards accordingly.
- Assists in making arrangements for residents doctors appointments coordinating transportation and escort services as needed. Confirms all arrangements are in place prior to appointments. Prepares paperwork to go with resident to appointments.
- Mails rehab certifications to physicians offices for signatures receives signed forms copies returns original to rehab forwards copy to accounting. Maintains a tracking log for certifications
- Communicates Health Care resident updates admissions discharges leave of absence and room changes to pertinent personnel via Email.
- Data entry updating information on current forms utilized by health services. Resident lists care conference schedules assignment sheets etc
- Abides by HIPPA/Confidentiality standards of Practice; releases information in accordance with established policies and procedures and Confidentiality.
Qualifications
- High school diploma or equivalent
- 13 years working experience in the receptionist and customer service fields
- Experience working with computers word processing and spreadsheets.
- Experience in geriatric health services is preferred but not required
- New Hampshire Notary preferred but not required.
For assistance with your application call603.658.1541 or emaildirectly.
RiverWoods Group: Northern New Englands Largest Family of CCRCs
Three Communities One Philosophy: Providing Community and Peace of Mind
Since 1994 every day we honor our founding premise: we are here to make things better. Everyone who works here who serves on our board who comes to live at one of our communities is connected to this concept. We are about making things better for people every day. We believe that growing older should enhance not diminish the opportunity for a productive and rewarding life.
Each member of our team plays a critical role in achieving our mission: to create community and provide peace of mind to our residents. At RiverWoods you will have the opportunity to work in a bright attractive and vibrant community and enjoy a thriving longterm career.
If youre looking for work that has meaning purpose and a future then RiverWoods is for you.
Employment Type
Full-Time
