Field Service Engineer
Field Service Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
Konica Minolta is innovative robust and continually evolving. From printing scanning and copying to cloud storage and robotics our awardwinning products and solutions help companies to transform and move information faster. Our people make this possible. We strive to create and maintain an inclusive workforce as diverse and capable as our classleading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.
About the role
We are looking to fill a Field Service Technician position to join our NSW team providing outstanding service and support to our valuable customer base.
The successful candidate will be responsible for the installation and support of Colour and B&W print equipment and ancillary products with associated software & services solutions.
As a member of the NSW Service Team you will ensure customer satisfaction through onsite Corrective and Preventative maintenance on customer equipment. This role works within a team of dedicated technicians and reports directly to the Service Delivery Manager.
Previous experience in the industry is highly desirable and will be looked upon favourably although not essential for the right candidate in a similar industry looking to start their career in a handson technical role with fantastic learning and development opportunities.
Requirements
Ideal Candidate
To be qualified for this position ideally your background and skills will comprise of the following:
- Your strong technical aptitude troubleshooting skills and professional approach as well as a positive attitude in dealing with customers are essential attributes for this role.
- A keen desire to learn and apply new skills will be encouraged in the Konica Minolta environment that fosters continuous employee development.
- Applicants must possess a strong mechanical/electrical aptitude along with excellent communication and interpersonal skills.
- A proven track record of excellent customer service ensuring to go above and beyond
- Ability to work autonomously whilst keeping in contact with your team to ensure workload is consistent and transparent.
Essential requirements for this role:
- Demonstrated experience a similar role and/or network IT and technical knowledge/understanding
- Strong verbal and written communication skills
- Strong customer service skills
- Excellent organisation and time management skills
- Drivers License and Working with Children Check
- Current Australian working rights are essential (Visa sponsorship is not available).
As per Konica Minolta compliance procedures the successful candidate will be required to undertake background checks.
Benefits
What can KM offer you
In addition to a competitive remuneration package which includes a base salary of approximately $70k (dependent on experience) you will receive a fully serviced motor vehicle (including fuel eTag and servicing) valued at approximately $20k as well as a mobile phone. This role is covered under an Enterprise Agreement which provides additional allowances. You will also be provided with a uniform and have access to an onsite gym at our Macquarie Park office.
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.
Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities.
Equal Opportunities
We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles regardless of gender age sexual orientation ethnicity religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to
Join our Team and thrive in an environment built on strong Collaboration continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas influence Change and engage with colleagues from diverse backgrounds and experiences.
Employment Type
Full-Time
