Customer Service Assistant
Customer Service Assistant
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Job Alert
You will be updated with latest job alerts via email
$ 42800 - 46780
1 Vacancy
Job Description
Join Seronda Networks as a Customer Service Assistant !
About Us: At Seronda Networks were not just a company that offers cuttingedge solutions; were a community focused on professional growth collaboration and innovation. Here youll find a passionate team and an environment that values your contributions. Join us as we turn ideas into realities and build an exciting future together.
Location: Denver Colorado (Onsite Must work from the office)
Working Hours: Monday to Friday
Salary Range: $42800 $46780 per year
We are seeking a dedicated and enthusiastic Customer Service Assistant to join our growing team. In this role you will be the first point of contact for our customers providing exceptional service and support that enhances their overall experience with our brand. The ideal candidate will possess outstanding communication skills and a strong commitment to resolving customer inquiries efficiently and effectively.
Responsibilities:
- Handle customer inquiries via phone email and chat in a prompt and professional manner.
- Provide detailed information about products and services to assist customers in making informed decisions.
- Resolve customer complaints and issues with empathy and a focus on customer satisfaction.
- Maintain a comprehensive knowledge of the companys products and services to offer accurate assistance.
- Process orders returns and exchanges in a timely manner while adhering to company policies.
- Document customer interactions in the companys CRM system for tracking and followup purposes.
Qualifications:
- Proven experience in a customer service or support role is preferred.
- Excellent verbal and written communication skills with a friendly demeanor.
- Strong problemsolving skills and the ability to think critically under pressure.
- Ability to work effectively in a fastpaced environment while managing multiple tasks.
- Proficiency in using computers and customer service software (CRM systems).
- A positive attitude and a genuine desire to help others succeed.
Benefits:
- Competitive salary with opportunities for growth and advancement.
- Comprehensive health dental and vision insurance coverage.
- 401(k) retirement savings plan with company match.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Supportive and inclusive work environment.
If you are passionate about customer service and want to be part of a dynamic team apply now to become a Customer Service Assistant at Seronda Networks! Lets work together to deliver exceptional experiences for our clients.
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Employment Type
Full-Time
