Support Officer
Support Officer
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Job Description
Support Officer
Location:Fenland Young Peoples ServiceWisbechPE13 3TJ
Salary:29138.54 pa which equates to 23310.83 for 30 hrs pw
Part time 30 hours per week
CHS Community Support Services work with people with care and support needs who are homeless or at risk of homelessness to promote independent living skills. The services aim to provide the highest quality support and accommodation so that service users achieve/work towards their personal aspirations and can live as independently as possible.
The services support people to sustain their tenancies where they are in independent accommodation.
What youll do
Keywork an allocation of service users meeting with them regularly to develop progress and review their individual action plan. The action plan will set out the service users goals and support to be provided to achieve these including:
- Practical daytoday matters such as shopping cleaning cooking health and safety at home reporting repairs using housing services contacting your landlord
- Finding and keeping meaningful occupation employment education/ training volunteering social activities
- Forming and maintaining a support network friends neighbours family
- Digital awareness
- Managing finances
- Physical and mental wellbeing including personal hygiene sexuality using medical services
About you
- Proven track record of working with supporting and understanding the needs of young people
- You will be assertive and assured with young people and at times you will need to be firm and able to respond confidently and effectively to challenging situations
- Excellent verbal and written communication skills
- Able to work without direct supervision and to maintain office records and the data management system.
- A genuine desire to make a positive contribution from day one
We can offer
- Employee discount scheme (retail leisure gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday increasing to 35 days per annum inclusive of bank holidays (pro rata for parttime staff) depending on length of service
- Holiday purchase scheme up to 5 days per annum (pro rata for parttime staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme 250
- Contributory pension scheme which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
For an informal discussion about this post please contact Jamie Francis Manager on.
Applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check as part of the recruitment process.
Closing date: Midday Monday 14 April 2025
Interviews to be held: Week commencing Monday 28 April 2025
About Us
Founded in 1927 Cambridge Housing Society (CHS) is an independent housing association with over 3000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes specialist supported housing and a range of community support services.
Our Purpose
We are here to enable people to flourish by providing security and creating opportunities through the delivery of highquality Cambridgeshire based homes with support.
The Benefits
Vision & Values
CHS will be a trusted local provider of long term affordable secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.
Our Values are:
- Caring
- Openness
- Trust
Our Values are:
- Caring
- Openness
- Trust
The way we work the CHS way
- Flexible
- Creative
- Respectful
- Working in partnership
- Focused on the social objective
Benefits
Employee discount scheme
Holiday purchase scheme
Company sick pay
Comprehensive free training & development
Doctor Care Anywhere
Contributory pension scheme
Business mileage allowance
Employee Assistance Programme
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
