Program Manager - Cloverfield
Program Manager - Cloverfield
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Job Description
Role:Program Manager Cloverfield
Reports to: Program Director
Program: 1002 Daybreak Shelter
Department: Interim Housing
Location: Cloverfield Services Center 1751 Cloverfield Blvd. Santa Monica CA 90404
Setting:100 Onsite
Schedule: Wednesday Sunday 4pm 12:30am
Status:Fulltime/Exempt/Management
Benefits:Medical Vision Dental Life Insurance 403(b) Retirement plan Employee Assistance Program (EAP) etc.
Openings:1
SUMMARY:
The Program Manager Cloverfield will be responsible for facility oversight and supervision of line staff for this Interim Housing Program for The People Concern. They will also provide strong daytoday administrative and supervisory oversight and ensure successful performancebased outcomes. This position is responsible for maintaining the highest quality services and efficiency of programming while fostering teamwork and integration among staff working in this program. Selected candidate will work (Wednesday through Sunday 4pm to 12:30am) with the ability to flex their schedule to accommodate oversite of staff working swing and overnight weekdays and all weekend shifts.
Essential Duties and Responsibilities:
- Develop effective relationships with clients using a clientcentered approach that includes motivational interviewing harm reduction and trauma Informed care principles
- Work as part of an interdisciplinary team to provide comprehensive integrated care to individuals experiencing homelessness mental illness and substance addiction
- Provide guidance to staff ensuring that they are able to implement appropriate interventions to reduce barriers
- Promote opportunities to support critical thinking among team members
- Provide crisis intervention and triage services
- Work with the Director and Senior Program Manager to ensure that the physical site is wellmaintained and safe
- Provide oversight of the daily operations of shelter including scheduling of staff and making sure that all shifts are appropriately covered
- Work with management team to provide on call coverage for emergencies
- Develop expert knowledge of documentation required by the agency and the funders and ensure compliance with documentation standards including electronic databases and paper charts
- Assist with preparing data for reports to funders and track other data as directed
- Effectively represent agency at funding partner or collaborative meetings
- Provide individual and team supervision support and performance evaluations for all direct reports
- CoFacilitate staffing meetings
- Ensure adherence to agency policies and procedures
- Facilitate weekly case conferencing to create a supportive environment and ensure reduction of barriers that prevent an individual from developing an appropriate housing plan
- Communicate effectively and in a timely manner with management peers collaborators and funders
- Coordinate and collaborate with other agency programs to provide greater support and assistance to clients in this program
- Maintain client confidentiality at all times while following agency state and HIPAA laws
- Incorporate life skills programming and other milieu and enrichments services into the program design
- Train staff on programmatic expectations including documentation boundaries and strength based approach to interventions
- Maintain a current thorough knowledge of community resources
Qualifications:
- Bachelors Degree in Social Work Psychology or related field Masters degree in mental health field (Social Work MFT or Psychology) a plus
- Minimum two years of experience in a nonprofit setting at an agency that provides services to individuals that have a history of homeless mentally illness or are duallydiagnosed
- At least two years of leadership/management experience preferred in an Interim Housing site preferred
- Minimum of two years experience providing Case Management services to homeless population required
- Skilled in nonviolent crisis intervention
- Demonstrated knowledge of issues faced by population served
- Detail oriented with excellent time management organizational written verbal interpersonal presentation teambuilding and computer skills
- Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively
- Detail oriented with excellent time management organizational written verbal interpersonal team building and computer skills
- Current valid California Drivers License with an acceptable driving record
- Ability to provide some evening and weekend hours to ensure continuity of care
- Oncall 24/7 a requirement
- Proficient in Microsoft Word Outlook Excel and database applications
- Able to obtain and maintain CPR/First Aid certification
Preferred Qualifications:
- Bilingual Spanish) Preferred but not Required.
Work Environment:
- Indoor office environment
- On occasion walk or drive to different local sites
- Regularly required to sit stand bend and occasionally lift or carry up to 20 pounds
- Will necessitate working in busy and at times loud environments
- Will be exposed to elements like cold heat dust noise and odor
- May need to bend stoop twist and sit throughout the day
- Able to thrive in a work environment emphasizing teamwork and collaboration
- Respond in a timely manner in all aspects of communication
- Work with minimal supervision
- Perform other duties as assigned
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning 403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Job FamilyBrooke
- Pay TypeSalary
- Employment Indicator100 in person by JD
- Min Hiring Rate$70500.00
- Max Hiring Rate$75000.00
- Travel RequiredYes
- Required EducationAssociate Degree
- Job Start DateMonday April 28 2025
Required Experience:
Manager
Employment Type
Full-Time
