Front Desk Attendant
Front Desk Attendant
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Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY
The Front Desk Attendant is the lead customer service contact for all members guests or prospects. The Front Desk attendant is also responsible for selling all products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greets and checks in all members and guests
- Sells all products and services
- Liaison between members and Membership Office: Including prospects and current members
- Schedules for both Skin Care and Massage Offices
- Answers and directs all incoming phone calls
- Fields all member complaints and concerns
- Performs Opening and Closing Procedures for the club if assigned those shifts
- Responsible for keeping both Program and CheckIn desks clean neat and orderly
- Attends monthly departmental meetings
- Maintains professionalism when not assisting members; avoids eating sitting reading Internet surfing or any other activities that are not workrelated
- Creates the First Impression
- Other duties as assigned
REQUIRED KNOWLEDGE SKILLS AND ABILITIES
- Must be highly motivated and energetic
- Excellent communication and interpersonal skills
- Organizational skills
- Strong attention to detail
- Ability to multitask
- An understanding of health club operations
- Must be a team player willing to cover or trade shifts when necessary
- Must be able to work days evenings and weekends as necessary
REQUIRED EDUCATION CERTIFICATIONS AND EXPERIENCE
- Must have experience in customer service
- Experience in health club or the hospitability industry is preferred
- CPR First Aid and AED certifications (must be obtained within 60 days of hire)
The iconic World Gym brand was founded in 1976 by Joe Gold during the glory days of Muscle Beach in Venice CA. Joe was one of the original ringleaders of Muscle Beach. In his prime he toured with Mae West and was at the heart of the cozy connection that has always existed between the Muscle Beach fitness scene and the celebrity of Hollywood. Joe blazed a trail followed later by the likes of Arnold Schwarzenegger Lou Ferrigno and Dave Draper to name just a few all of whom had significant Hollywood careers and an intimate connection to and love for World Gym.
Since that time World Gym has evolved into an internationally recognized brand that has captured the imagination of people around the globe. Given its storied past it is no surprise that World Gym is one of the most celebrated fitness brands in the world today.
Worlds Gym is committed to always remaining a true gym not a resort. This is the place for the serious nononsense workout; where great shape is an authentic passion. We believe in empowering our members to lift themselves to greatness and letting confidence thrive while the mind and body grow strong. By offering expertise and state of the art equipment we have the inspiration and tools to change lives.
Employment Type
Part-Time
