Position Description Summary:
The Brands Associate is responsible for delivering sales and excellent customer service the designated stores of Pandora Jewelry. The Brands Associate takes pride in the Brand is passionate about product and delivering a positive shopping experience in a service focused wellmaintained and friendly environment.
DUTIES AND RESPONSIBILITIES:
- Put the customer first at all times
- Provide memorable highly personalized customer service through needs analyses and product recommendations.
- Offer customers promotional products and services
- Be able to resolve customer service issues and escalate as required
- Create and maintain good working relationships with fellow associates
- Maintain store appearance with respect to visual merchandising housekeeping and maintenance standards
- Efficiently and accurately conduct customer transactions on our POS
- Efficiently and accurately conduct receiving cycle counts product returns and transfer transactions etc. on our handheld
- Efficiently and accurately complete any required process controls (paperwork etc.
- Follow company policies and procedures and maintain a safe working environment
- Process all point of sale transactions in a friendly quick and efficient manner while complying with the companys Cash Handling and Loss Prevention Standard Operating Procedures
- Successfully show consistent performance on quarterly selling observations
POSITION QUALIFICATIONS:
- Passion for and knowledge of the Brand and product category
- Demonstrated selling experience in a service oriented retail setting. Preference towards the stores products
- Demonstrated ability to assess customer needs upsell and make recommendations preferably with prior knowledge of the product lines.
- Demonstrated ability to promote product influence customers and work with a team in a fast service environment
- Significant interpersonal and relationship demonstrated ability to stay up to date with industry products and services.
- Ability to work various shifts in a 7/365 team orientated environment
- Excellent customer service skills and an ability to communicate effectively using the English language
- Strong sense of personal pride
- Selfstarter able to prioritize and handle various tasks simultaneously
- Capable of working in a team environment and committed to driving sales results
- Ability to adapt to changing priorities and unexpected situations
- Ability and willingness to accept and provide feedback
- Proficiency required in reading writing and mathematics
- Ability to pass the Federal Criminal History Records Check Paradies Background Check and the applicable Department of Transportation requirements
- Computer work heavy lifting 40 lbs. long standing periods climbing lifting bending nights or weekend work based in a store or group of stores; early morning evening and weekend work and holidays
Benefits:
- Competitive pay of $15.00 per hour plus Commission
- Medical dental vision life short/long term disability
- 401K match
- Training & development
- Scholarship opportunities
- Airport parking
- Paid time off & much more!!!
APPLY TODAY !
Required Experience:
IC