Career Advisor
Career Advisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Salary $50000 year
Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forwardthinking and familyowned company where creativity is encouraged Are you goal driven Then the Career Advisor position is for you! We are seeking a dynamic and teamoriented individual to join our spirited team.
As a Career Advisor you will be responsible for registering jobseekers as Workforce1 members and connecting them to job readiness services training opportunities and outbound referrals to partner organizations that address employment barriers. You will also manage the Individual Training Grant (ITG) application process including eligibility reengagement and progress tracking. As part of a crossfunctional team with the Receptionist and Instructor Career Advisors are crosstrained to provide coverage for front desk reception and workshop facilitation when needed. This position requires flexibility as it is an officebased role with occasional offsite work providing both inperson and virtual services to customers as needed.
Workforce1 is a service provided by the NYC Department of Small Business Services that prepares and connects qualified candidates to job opportunities in New York City. We make strong matches for both candidates and employers by using a unique combination of recruitment expertise industry knowledge and skillbuilding workshops to strengthen candidates employment prospects. Services are provided to individuals aged 18 and over in all five boroughs of New York City.
Responsibilities
Successful Elements:
- Register jobseekers as Workforce1 members and conduct initial assessments to identify their job readiness skills and barriers to employment.
- Guide participants through Workforce1 services and connect them to job readiness workshops training programs or partner organizations.
- Assist in creating individualized employment plans (IEPs) to outline next steps toward job readiness.
- Manage the full ITG application process including eligibility screening application submission and reengagement efforts.
- Monitor participant progress in approved training programs and maintain communication with training providers.
- Track outcomes and document participant success in program databases.
- Refer participants to partner organizations for wraparound services that address employment barriers such as childcare housing transportation or ESL classes.
- Provide front desk reception coverage as needed including greeting visitors managing checkins answering inquiries and scheduling appointments.
- Provide Instructor coverage as needed including facilitating job readiness workshops such as resume building interview preparation and Introduction to Services Orientations.
- Document all participant interactions including referrals workshop coverage and ITG progress in program databases and internal trackers.
- Ensure timely and accurate data entry and reporting to meet program and compliance requirements.
- Track metrics (i.e. registrations ITG completions and referral outcomes) to support performance goals.
Qualifications
Experience Requirements:
- Strong customer service interpersonal and organizational skills.
- Proficiency in Microsoft Office Suite (Word Excel Outlook).
- Flexibility to provide crossfunctional coverage including front desk reception and workshop delivery when needed.
- Strong attention to detail time management and ability to work in a fastpaced environment.
- Commitment to empowering jobseekers and addressing employment barriers.
- Bilingual Spanish a plus.
Education Requirements:
- Bachelors degree.
- 12 years of experience in workforce development career advising customer service or a related field.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
