Director Risk Management

Global Wealth & Asset Management (GWAM) is the global asset management arm of Manulife and provides feebased wealth solutions to retail retirement and institutional customers around the world.

The Operational Risk Director Manulife General Account and Manulife Investment Management Private Markets (Operational Risk Director) will be responsible for assisting the Operational Risk Officer of Manulife General Account and Manulife Investment Management Private Markets Operational Risk Officer with their mandate to design implement and execute an effective risk governance and management program and with overseeing operational risk mitigation activities within a division of the Global Wealthand Asset Management segment: Manulife Investment Management Private Markets / Manulife General Account.

Among other duties the successful candidate will assist the Operational Risk Officer with the following key responsibilities:

• Support activities to facilitate the effective implementation of an operational risk framework within Manulife General Account and Manulife Investment Management Private Markets. This will include the following:

• Conduct Risk and Control SelfAssessments: documentation of key risks and controls and development of action plans to remediate control gaps as needed

• Contribute to the development of Key Risk Indicators to track identified risks

• Collect review and reconcile internal and external risk incidents/ loss events ensure they are addressed timely including root cause analysis

• Contribute to the design and of scenario analysis for key risks

• Identify emerging risks to strengthen risk oversight

• Support change management; for new products business initiatives and strategies and assess impact on the divisions risk profile.

• Develop close partnerships and provide valueadded collaboration with business and functional leaders to ensure that key risks are properly identified managed and mitigated

• Support the development and maintenance of Risk Appetite Statements and associated metrics

• Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization

• Provide support for risk aggregation and reporting

The ideal candidate will have expertise in the Asset Management Industry across various private market and general account asset classes which may include fixed income equities real estate infrastructure timberland agriculture private equity private credit mortgages and derivatives as well as knowledge of the related investment vehicles used globally to deliver investment strategies in these asset classes. In addition the candidate will have significant experience in the design implementation and/or of the Operational Risk Management framework for a large financial institution.

Required Qualifications:

• A seasoned risk professional with 8 10 years of Risk Management finance and/or audit experience

• Bachelors degree is required

• Strong working knowledge of the wealth and asset management industry and familiar with the current regulatory environment and the risks facing Financial Institutions

• Proven expertise and knowledge of ORM concepts and practices (Risk and Control Self Assessments Risk Indicators risk events scenario analysis)

• A strong moral compass and a commitment to high ethical standards

• Strong collaboration and partnering skills and proven ability to develop effective working relationships with business and functional partners to influence decisions

• Strong program and project management skills and ability to independently manage multiple conflicting priorities and deliver a quality result within tight deadlines

• A highly motivated and resultsoriented individual with an established track record in building effective programs and transforming strategy into action

• Highly developed business acumen with ability to synthesize complex information from various sources identifying key points and issues

• Solid analytical and creative problemsolving skills and the ability to motivate others to implement new solutions

• Excellent verbal and written communication skills including ability to articulate complex technical issues

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .