Tele-Sales Female
Tele-Sales Female
Posted on :
05-04-2025
Employer Active
1 Vacancy
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Job Description
- Excellent Communication Skills: Effective communication over the phone is essential in telesales. Clear articulation active listening and the ability to build rapport are crucial.
- Persuasion and Negotiation Skills: Telesales representatives need to be persuasive and skilled in convincing potential customers to make a purchase. Negotiation skills are also important for handling objections and closing deals.
- Product Knowledge: Thorough knowledge of the products or services being sold is essential for effectively addressing customer inquiries providing accurate information and highlighting key features and benefits.
- Empathy and Emotional Intelligence: Understanding customers needs concerns and emotions is important for building trust and establishing a positive rapport. Empathy helps in tailoring sales pitches to match individual customer preferences.
- Resilience: Telesales can be challenging with rejection being a common occurrence. Resilience and the ability to bounce back from rejection are important for maintaining motivation and continuing to pursue sales opportunities.
- Adaptability: Telesales representatives need to adapt to different customer personalities objections and situations. Flexibility in approach and willingness to adjust sales strategies accordingly is key to success.
- Time Management: Efficiently managing call schedules followups and administrative tasks is important for maximizing productivity and achieving sales targets.
- ProblemSolving Abilities: Being able to think quickly on your feet and find solutions to customer queries or objections is essential in telesales.
- Closing Skills: Knowing how to effectively close a sale and secure commitment from the customer is a critical skill in telesales.
- SelfMotivation and GoalOrientedness: Telesales often involve working independently so selfmotivation and the ability to set and pursue sales goals are important for success.
- Tech Savviness: Proficiency in using telesales software CRM systems and other tools for managing customer data calls and followups is essential.
- Positive Attitude: Maintaining a positive and enthusiastic attitude even in the face of challenges or rejection can help in building rapport with customers and maintaining motivation.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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