Lead Software Engineer
Lead Software Engineer
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1 Vacancy
Job Description
Position: Lead Software Engineer
Location: Onsite at least 2x a week Kirkman Rd Orlando FL
Client: Disney
Rate: $58
Note: Client is looking for a Senior Developer with experience in Salesforce and Java. Exdisney employee will be preferred.
Description:
We are seeking a highly skilled Lead Software Engineer with expertise in Salesforce Service Cloud to help modernize the Walt Disney World Disneyland Resort and Disney Vacation Club contact cent technology stack. The ideal candidate will have extensive experience in Salesforce development architecture and integrations as well as strong Java API development skills for backend services.
This role requires deep technical proficiency leadership capabilities and a strong understanding of customer service operations in highvolume environments.
This is a handson role that will:
Write code
Collaborate with architects to ensure the delivery matches the technical design and solve new problems as they arise
Collaborate with and direct the work of additional technical resources to complete development tasks
Work closely with product managers and story owners to design features and prioritize tasks.
Assemble releases and drive improvements in the delivery and release processes
Qualification:
Bachelors degree in Computer Science or similar field or related work experience.
Five to eight years of developing backend applications for enterprise or consumer use.
Experience working in an Agile Team consisting of product design QA and development. Significant knowledge/experience in relevant technologies such as Java Node (JavaScript/Typescript) clouc
AWS/Azure
Web Services (SOAP & REST)
Software Performance Optimization (memory CPU scaling etc...
Technical Expertise:
Java API Development Proficiency in Java for building and maintaining RESTful APis microservices and backend integrations. Experience with Spring Boot JPA/Hibernate and database integrations (SQL/NoSQL).
Enterprise API Integration Ability to develop scalable APls that integrate with enterprise and vendor SaaS systems ensuring high availability and security.
Salesforce Development & Architecture Extensive experience designing developing and maintaining Salesforce solutions with a focus on Service Cloud.
Apex Lightning Web Components (LWC) and Flow Proficiency in writing scalable and efficient Apex triggers classes batch jobs and building LWC components.
OmniChannel & Routing Logic Deep understanding of Salesforce OmniChannel CTI integrations and Service Cloud Voice to optimize case routing and agent efficiency.
Service Cloud Console Customization Experience in customizing Agent Workspaces Macros Quick Actions and Productivity Tools for contact center agents.
Integration & Middleware Expertise Handson experience integrating Salesforce with telephony systems (Amazon Connect Five9 Genesys Avaya etc. external CRMs Al chatbots and thirdparty
Employment Type
Full Time
