Helpdesk Executive
Helpdesk Executive
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INR 240000 - 360000
1 Vacancy
Job Description
- Time Management
- Respond promptly to customer inquiries via phone email or chat.
- Resolving the queries.
- Document all support requests and resolutions in the helpdesk software.
- Escalate unresolved issues to respective teams.
- Required Qualifications
- Graduate in any stream
- Previous experience in a helpdesk or customer support role.
- Proficiency in MS Office
- Strong verbal and written communication skills.
- Ability to manage time effectively and prioritize tasks.
- Experience with helpdesk ticketing systems is advantageous.
- Ability to work independently as well as in a team environment.
- Strong attention to detail and accuracy in work.
- Ability to learn new technologies quickly.
time management,verbal communication,attention to detail,written communication,communication,teamwork,communication skills,independence,helpdesk ticketing systems,ms office,troubleshooting,multitasking,customer service,learning new technologies,customer support
Employment Type
Full Time
