Supervisor-Quality Performance Improvement

Now hiring a SupervisorQuality Performance Improvement!

Presbyterian is seeking a SupervisorQuality Performance Improvement. This position is responsible for supervising the daily operations of the Performance Improvement interventionists program manager associates and all program managers. It will provide leadership for complex multidepartmental clinical and business programs supporting Performance Improvement initiatives programs and regulatory compliance. Coaches mentors and leads team to ensure accreditation and regulatory requirements are met and clinical and fiscal targets are achieved. Directly reports to the Manager of Quality PHP Performance Improvement.

How you belong matters here.

We value our employees differences and find strength in the diversity of our team and community.

At Presbyterian its not just what we do that matters. Its how we do it and it starts with our incredible team. From Information Technology to Food Services and beyond our nonclinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center / Remote in Albuquerque
• Work hours: Weekday Schedule MondayFriday
• Benefits: We offer a wide range of benefits including medical wellness program vision dental paid time off retirement and more for FT employees.

Prefer Qualifications:

• Call Center experience preferred
• Remote work experience preferred
• Masters degree in Business Nursing Healthcare or related field
• Certificate or Licensure in Case Management Social Work or Nursing
• This candidate will work remote from Albuquerque

• Bachelors degree in Business Nursing Healthcare or related field plus two years direct experience building developing coaching and mentoring teams across multiple disciplines. 6 years of additional experience can be substituted in lieu of degree. 4 years of application specific experience.
• Experience in the healthcare/managed care industry with a focus on regulatory compliance and/or auditing required
• Program management experience in the areas of NCQA accreditation and/or HEDIS/CMS Star performance measurement systems required
  
  Preferred:
  Masters degree in Business Nursing Healthcare or related field
  Certificate or Licensure in Case Management Social Work or Nursing

• In collaboration with the Director/Executive Director and Manger supervises the overall direction coordination implementation and completion of specific clinical & quality programs ensuring consistency with company strategy commitments and goals
• Responsible for directing and delegating day to day operations of staff
• Responsible for creating resolutions to employee issues
• Implementing program expectations
• Implementing prioritized focus for team based on data
• In conjunction with Manager will participate in interviewing hiring coaching performance feedback and mentoring staff
• Provides relevant training and education opportunities to staff
  
  
  
  

All benefitseligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision shortterm and longterm disability group term life insurance and other optional voluntary benefits.

Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your wellbeing. Earn gift cards and more by taking an active role in our personal wellbeing by participating in wellness activities like wellness challenges webinar preventive screening and more.

Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned notforprofit healthcare system of nine hospitals a statewide health plan and a growing multispecialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees including more than 1600 providers and nearly 4700 nurses.

Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drugfree and tobaccofree employer with smoke free campuses.