We are building a B2B CRM on Salesforce which requires us to connect and manage different business models and stakeholders. As we are scaling up the team at a rapid pace we want people at various expertise levels to serve the varied needs of the team. There has never been a better time for a Salesforce CRM Consultant to join us as we go through a digital transformation by leveraging different aspects of the CRM. You will work with other CRM experts in diverse clouds (marketing sales service) and technologies. You will design and lead projects/enhancements creating remarkable customer value and promoting guidelines and best practices in your area of expertise.
- You will work with various stakeholders to understand the business context and contribute to developing/customizing a relevant and scalable solution and support with implementation.
- You understand and validate stakeholders needs achieve consent and compromises where necessary and consult them for decisionmaking while communicating effectively and raising your perspective and critical issues constructively discussing them.
- You understand business needs and complex problem statements and make proposals to translate them into meaningful solutions contributing actively to the solution design and implementation.
- You identify improvements in operations to existing solutions and show interest in innovations considering stateoftheart market solutions and trends.
- You make sure that project tasks are completed within the defined time frame and communicate timely and provide clear reasons if deadlines cant be met.
Qualifications :
- Excellent conceptual and analytical skills resultoriented thinking collaborating with various teams and stakeholders to exchange knowledge.
- Proficient CRM B2B process excellence experience (marketing and sales) and process mapping skills.
- Proven background as a Salesforce consultant managing E2E Sales and Onboarding journeys including integration with contract generation tools (Docusign/Adobe) and CLM tools.
- Handson experience with Salesforce with a track record of leading and delivering declarative solutions.
- Experience with agile methodologies (e.g. Scrum) and close collaboration with Salesforce developers to design dataquality and scalable solutions.
- Relevant Salesforce certifications (Admin Business Analyst Sales Cloud Consultant App Builder)
Remote Work :
Yes
Employment Type :
Fulltime