Job Title:Director of IT and Data Support
Reports To:COO
FLSA Status:FT SalaryExempt
Hours per week:40
Salary range:$78000 $85000 DOE
Location:Las Vegas Nevada
Join a MissionDriven Organization and Make a Lasting Impact!
At SafeNest weve been leading the charge to end domestic and sexual violence since 1977. As Nevadas largest nonprofit in this field we support over 20000 clients annually through emergency shelters counseling and advocacy. Your work as our IT and Data Support Manager will be at the heart of this mission ensuring that our systems data and technology drive lifechanging services.
In this role youll manage our IT team IT infrastructure data processes and reporting and lead technical projects that improve our efficiency and enhance our impact. From report generation and automating workflows to optimizing data accuracy your contributions will empower our team to focus on protecting and empowering survivors.
Key Responsibilities
Data and Database Management:
- Work closely with management program staff and other stakeholders to determine what data needs to be tracked how often and the best architecture to maintain system integrity and produce the desired results. Ensure the system and its entire dataset comply with all legal requirements and funder obligations.
- Identify install and evaluate database management systems and software to determine the most efficient and viable way to organize store track and report data.
- Model design and implement userfriendly automated databases working with end users to find out what information they need to track the periodicity of tracking and the segregation and aggregation requirements of data (e.g. how frequently what categories they need to split it by and what would make it easy to use etc..
- Monitor MSP to ensure that agency machines have updated install updates security patches and made necessary changes in a timely manner to ensure the systems security integrity and compatibility with other platforms.
- Determine staff needs and other roles and responsibilities as it relates to system maintenance data quality and compliance.
Technical Support and Systems Management:
- Manage IT infrastructure including network components security systems and user access controls to ensure they work together seamlessly and are optimized for business needs.
- Oversee meticulous quality assurance checks to maintain accurate and reliable data within the CRM.
- Collaborate closely with vendors to address complex technical issues and ensure highquality service delivery.
- Evaluate and optimize data collection methods and analyze processes technologies and vendors continually for improvement.
- Analyze departmental needs identify vulnerabilities and boost productivity efficiency and accuracy to inform business decisions.
- Prepare costbenefit analyses for necessary upgrades and manage vendor relationships to ensure theyre offering the best possible service and value.
- Develop and implement automated forms workflows and notification systems using SharePoint to streamline processes and enhance organizational responsiveness.
Required Skills and Qualifications
- Bachelors degree (or equivalent) in Information Technology Computer Science or related field.
- Five or more years of experience in IT management.
- Knowledge of programming languages operating systems (e.g. Microsoft Exchange Active Directory) current technologies SQL servers.
- Strong creative and analytical thinking skills.
Equal Opportunity Employer
SafeNest provides equal employment opportunities to all Team Members and applicants for employment without regard to race color creed ancestry national origin citizenship sex or gender (including pregnancy childbirth and pregnancyrelated conditions) gender identity or expression (including transgender status) sexual orientation marital status religion age disability genetic information service in the military or any other characteristic protected by applicable federal state or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment including hiring placement promotion termination layoff recall transfer leave of absence compensation and training.