Network Support Technician BuzzBallz
Network Support Technician BuzzBallz
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sazerac Company Overview
Build your career at Sazerac! With almost 400 years of rich history Sazerac Company has thrived as an independent American familyowned company with operations in the United States and around the world. Since the 2000s Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most awardwinning bourbons and whiskeys in the world including Buffalo Trace Pappy Van Winkle Eagle Rare Blantons and Sazerac Rye. Additionally Sazerac owns many popular brands across a range of spirits including Fireball Southern Comfort Seagrams V.O. Myerss Goldschlger Parrot Bay 99 Brand and Platinum Vodka.
Were proud of our awardwinning culture and distilleries. Our Louisville office has been named one of the Best Places to Work in Kentucky four times and our Buffalo Trace Distillery has earned the title of worlds most awardwinning distillery through the dedication of our craftsmen for well over 200 years. Whether youre a recent graduate or an experienced professional Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting entrepreneurial industry.
Job Description/Responsibilities
Network Support Technician BuzzBallz
Bio: Network Support Technician is responsible for supporting a sites IT Infrastructure which includes rebooting replacing and coordinating vendor activity for all the networking equipment and company phone systems. The position is also responsible for supporting all of the end users PC and peripheral equipment connections and client software problems. This position may also help out other locations as well as help integrate new facilities.
- Maintain BuzzBallzs PC and networking equipment. Replace yearly allotment of PCs. Maintain network wiring Access Points switches & phone equipment. Support end user hardware and software issues as they pertain to the PCs and connected peripherals. Perform maintenance on network equipment including servers gateways and switches. Perform local server backups and test backup connectivity circuits. Enforce IT policies and standards. Work with the rest of IT personnel and IT support systems to provide excellent Customer Service. Help support additional Sazerac sites when needed including new acquisitions.
- Monitor BuzzBallz systems with corporate software that allows email and text alerting of system down or other threatening conditions.
- Assure BuzzBallz systems are compliant and integrated into the Sazerac IT Business Continuation and Disaster Recovery plans.
- Manage and Measure system performances at the BuzzBallz facility. Ensure adherence to Personal Safety Food Safety Quality and Environmental Policies and Practices.
- Identify training needs and design development plan programs and content for the purpose of preparing for career opportunities within the company. Provide feedback to manager regarding onthejob learning opportunities.
- Work with KPI team to develop scorecards metrics and reports for the area of IT infrastructure and support at the BuzzBallzs facility.
- Use PDS to enhance performance within the company through evaluation planning and goal . Strive to constantly develop oneself as a valuable asset through personal and professional growth and attention to the positions outcomes.
- Use the PPT to manage and define tasks within the organization that support the strategic initiatives companywide outcomes and vision. Simplify the aspects of job management and tracking to streamline workflow and to result in improved efficiency and communication.
- Support the BuzzBallz team through technical assistance and infrastructure support enabling them and the company to reach its fiscal goals.
Qualifications/Requirements
Requirements
MUST
- Ability and willingness to work nontraditional hours (nights/weekends)
- Ability to communicate with all levels of an org
- Bachelors Degree
- Cisco OS knowledge
- Ability to quickly learn new systems/processes
- Strong computer skills and high comfort using technology and systems
- Working knowledge of MS Office Products (Word Excel and Outlook)
- Strong interpersonal skills
- Willingness to travel
- 5 years experience in Customer Service or Consumer Affairs.
- 510 years relevant experience (minimum)
- Requires Telecommunication systems experience
- Ability to pick up and/or move objects up to 50 pounds without assistance.
PREFERRED
- Requires Cisco Unity Telephone system experience
Physical Requirements
- Ability to pick up and/or move objects up to 50 pounds without assistance.
#LIMD1
Required Experience:
IC
Employment Type
Unclear
