Key Account Manager
Key Account Manager
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Job Description
Want to Join Frends Growth Journey
As we strengthen our presence in Finland we are looking for a new salesorientedKey Account Manager.In this role you are responsible for designated customers and growing and developing their solutions to the next level. You work closely with internal stakeholders such as service and project managers Frends delivery teams sales and management to discover and deliver the best solutions for our customers.
Frends iPaaS is a modern European lowcode integration platform. Frends solves the digitalization challenges of both global and smaller customers and in both private and public sectors in various industries. Frends is recognized in theGartnerMagic Quadrantfor Integration Platform as a Service Worldwide. Frends is also awarded inG2 review with the Momentum Leader (API Management) Best Usability Easiest to Use & Admin Highest User Adoption Most Implementable Fastest Implementation and Fastest Time to Value badges in 2025. Our customers give us 4.7 out of 5 stars on Gartner Peer Insights.
Key Responsibilities
- upselling and offering new services to customers
- responsible for customer revenue and profitability
- handling all customer and internal communication and cooperation
- leading the customer delivery together with the Frends Delivery organization
- participating in the projects and services steering meetings according to Frends account management model
We guarantee
- low hierarchy andflexible and relaxed organizational culture. Strong team spirit as well astrust freedom and flexibilityare the cornerstones of our culture
- stronggrowing market and strong investmentsinboth our people and product
- the opportunity to work in one of the Nordics leading and growing integration technology organization andinfluence our growth journey
- an interesting andresponsible rolewhere you can furtherdevelop your skills and career
- own Finnishintegration platformFrendswhichis recognized in the latestGartnerMagic Quadrantfor Integration Platform as a Service Worldwide.
- flexible working times and hybrid work mode in Finland
- skilled and supporting coworkers andsupervisor
- an employer whosupports you in various life situations
- safe stable modern and growing workplace
- competitive salary
Read from our fresh blog why talents choose Frends and why Frendszies stay with us.
We expect
- familiarity with SaaS or PaaS solutions ideally also iPaaS understanding of integration technology and curiosity toward technical solutions
- 5 years of relevant experience in an account management role in the BtB SaaS/PaaSfield
- strong sales orientation and businesscentric thinking
- ability and willingness to work in fastpaced situations in a growing company
- as a person: active strong communication skills sales andgoaloriented committed and responsible enjoying the low hierarchy culture and most importantly have an enthusiastic attitude which itself will raise our good team spirit
The role requires fluent/native Finnish and professional English (both verbally and in writing) as well as living in Finland with a work permit.We support hybrid work mode but also require visiting our Espoo office on a monthly basis.Occasionally traveling is required to meet customers and teams and attend events.
Interested in joining us
If you want to impact and join our growth journey please contact us and let us know more about you!
Additional Information
- The application period is until 27.4.2025. The position will be filled as soon as the right person is found.
- The start is flexible according to your situation and we offer a permanent fulltime position.
- You will be reporting to the Head of Accounts Frends Finland.
- Our recruitment process includes three to four discussions. To ensure a smooth and informative process you will meet at least our People Integrator supervisor and CRO.Reference checks are also included in our process.
- Please note that we accept applications for this position only through our career website.
Want to know more about Frends
Frends eiPaaSisour own Nordic modern lowcode integration platform. Frends solves the digitalization challenges of both global and smallercustomersand in both private and public sectors in various industries. As a brand Frends is over 30 years old but the recent rise of iPaaS Frends has seen explosive growth in the Nordic and Europe markets. It has been and is constantly being developed by our own R&D team.The latest incarnation of the product utilizes modern technologies and cloud services.
Visit ourwebpage. Check out ouruse cases. Listen to ourwebinars. Learn more about Frendszone from ourblogs.
Employment Type
Full Time
