Hotel staff
Hotel staff
Posted on :
04-04-2025
Employer Active
1 Vacancy
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Job Description
Hotel Executives job description typically involves overseeing the smooth and efficient operation of a hotel managing staff ensuring guest satisfaction and driving profitability through various strategies.
Heres a more detailed breakdown of what a Hotel Executive does:
Key Responsibilities:
Operational Management:
Supervising daytoday hotel operations including front desk housekeeping food and beverage and maintenance.
Ensuring compliance with industry standards health and safety regulations and licensing laws.
Managing budgets forecasting revenue and controlling expenses.
Monitoring occupancy rates and implementing strategies to optimize revenue.
Overseeing events and conferences ensuring smooth and guest satisfaction.
Liaising with contractors and suppliers for maintenance renovations and supplies.
Staff Management:
Recruiting hiring training and supervising hotel staff.
Motivating and developing staff to provide excellent guest service.
Addressing staff issues and resolving conflicts.
Guest Relations:
Greeting guests and ensuring a positive and memorable experience.
Responding to guest inquiries and complaints promptly and effectively.
Monitoring guest feedback and implementing improvements to enhance guest satisfaction.
Marketing and Sales:
Developing and implementing marketing strategies to attract new customers and retain existing ones.
Promoting the hotel and its services through various channels.
Setting and achieving sales targets.
Financial Management:
Managing budgets and financial plans.
Monitoring financial performance and identifying areas for improvement.
Ensuring accurate recordkeeping and financial reporting.
Other duties:
Conducting inspections of property and services
Ensuring security is effective
Lead on sustainability programs
Employment Type
Full Time
Key Skills
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