Customer Service Consultant MLM Wellness
Customer Service Consultant MLM Wellness
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Job Description
Primarily interacts with Brand Partners via phone call email online chat to provide support and information on LifeWave s products and services.
Utilizes a customercentric attitude while assisting our customers on every interaction.
Understands and expertly communicates our products promotions services compensation plan and policies & procedures to be able to support customer inquiries.
Generates new product orders for existing and new customers.
Works with internal staff and customers to identify and resolve challenges faced by customers.
Recommends and promotes additional products and services to increase overall sales revenue.
Completes internal tracking of required information in order to maintain effective records.
Connects with customers by building meaningful relationships that support business success.
Represents Lifewave in a professional courteous and efficient manner at all times.
Escalate product returns and refunds to relevant departments.
Ensures availability and service level expectations are consistently met including but not limited to customer experience call volume and call handling quality.
Employment Type
Full Time
