People Operations Manager
People Operations Manager
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Job Description
Who are we
Lumons mission is to become the worlds most trusted currency partner. We enable effortless overseas payments by uniting people technology and expertise from our hubs in the UK Ireland Spain Portugal and France. We are passionate about what we do as we believe helping people achieve their goals is more valuable than just moving their money.
Whats the role
As the People Operations Manager you will oversee all people administration analytics processes and systems and work collaboratively across the organisation to automate enhance and optimise Lumoneers experience at every touchpoint in the employee lifecycle.
So what does that actually mean
People Systems: Manage our HRIS (Cintra) ATS (Team Tailor) and other key systems ensuring they are fit for purpose adding business value delivering clean data driving valuable insights and automated wherever possible. Youll cover everything from the point of offer to offboarding; working closely with the Payroll & Benefits Manager to ensure data flows correctly to our integrated payroll system and other vendor platforms.
People Analytics: Analyse key metrics including attrition engagement DEI and retention creating reports and dashboards to help leaders understand trends track progress and identify areas for improvement.
People Policies: Partner with the wider People Team to create update and communicate company policies.
Performance Management: Own performancerelated documentation and system configurations manage timelines and oversee postcycle administration ensuring were always ontime within budget and maximising adoption across the organisation.
Engagement Surveys: Take ownership of managing companywide engagement and pulse surveys coordinating with the wider People Team and Leaders on communications timelines and results analysis.
Onboarding Experience: Lead a worldclass onboarding experience for new joiners working closely with IT Support to ensure a seamless process.
What else will help you to succeed in this role
Proven Experience in People Operations: You already know how to handle onboarding offboarding employee engagement acquisitions and performance management in a rapidly scaling international organisation. Youre also not afraid to roll up your sleeves and get involved in other areas when required.
Expertise in People Analytics: Youre comfortable using data to drive insights and influence change. You value the human side of HR and understand the impact of thoughtful yet pragmatic people processes.
Relentless at Problem Solving: You thrive in a role where you can leverage your expertise in people operations to enable the delivery of big picture strategy. Youre proactive detailoriented and continuously on the lookout for people process enhancements.
Strong Communication and Relationship Building Skills: Youre able to build trust quickly and influence across all levels of the organisation. Youre empathetic approachable and comfortable working with diverse groups of internal and external stakeholders.
Adaptable and SolutionOriented: You handle challenges with a positive solutionfocused mindset and are comfortable managing multiple priorities in a dynamic everchanging environment.
What can we offer you
A competitive salary up to 45000
Hybrid working and rooftop terrace at our Farringdon office
25 days of annual leave with a chance to purchase up to 5 additional days
Birthday off
2 additional days off for Moments that Matter
Monthly lunch and social events
Medicash health scheme
Cycle to work scheme
Season ticket loan
Employee Assistance Programme
Salary Sacrifice Pension
4x Life Assurance
Enhanced Maternity & Paternity leave
Access to gym discounts as well as a wide range of other benefits and discounts through our online portal
Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race colour ancestry religion sex sexual orientation age marital status disability or gender identity.
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace please highlight this at the earliest opportunity we will provide appropriate support to you throughout the process.
Employment Type
Full Time
